Hubspot integration new contacts not created

[StasWideweb]

After update freeform (recreated CRM settings, updated custom plugin code) no new contacts are created within hubspot. However, existing contacts are updated as expected. I'm not sure is it plugin code, or freeform integration error...
Here is old plugin code:

<?php
namespace wideweb\hubspotforms;

use Solspace\Freeform\Events\Integrations\PushEvent;
use Solspace\Freeform\Freeform;
use Solspace\Freeform\Services\CrmService;
use Solspace\Freeform\Events\Integrations\IntegrationResponseEvent;
use Solspace\Freeform\Library\Integrations\Types\CRM\CRMIntegrationInterface;
use wideweb\hubspotforms\models\Settings;

use Craft;
use craft\base\Plugin;
use craft\services\Plugins;
use craft\events\PluginEvent;

use yii\base\Event;

/**
 * Class HubspotForms
 *
 * @author    Ye. Sokolov
 * @package   HubspotForms
 * @since     1.0.0
 *
 */
class HubspotForms extends Plugin
{
    // Static Properties
    // =========================================================================

    /**
     * @var HubspotForms
     */
    public static $plugin;

    // Public Properties
    // =========================================================================

    /**
     * @var string
     */
    public string $schemaVersion = '1.0.0';

    /**
     * @var bool
     */
    public bool $hasCpSettings = true;

    /**
     * @var bool
     */
    public bool $hasCpSection = false;

    // Public Methods
    // =========================================================================

    /**
     * @inheritdoc
     */
    public function init()
    {
        parent::init();
        self::$plugin = $this;

        Event::on(
            Plugins::class,
            Plugins::EVENT_AFTER_INSTALL_PLUGIN,
            function (PluginEvent $event) {
                if ($event->plugin === $this) {
                }
            }
        );
        Event::on(
            CRMIntegrationInterface::class,
            CRMIntegrationInterface::EVENT_AFTER_RESPONSE,
            function (IntegrationResponseEvent $event) {
                $integration = $event->getIntegration();
                $values = $event->getValues();
                $settings = $integration->getSettings();
                $apiKey = $settings['api_key'];
                $formId = HubspotForms::getInstance()->getSettings()->formId;
                $portalId = HubspotForms::getInstance()->getSettings()->portalId;
                $title = HubspotForms::getInstance()->getSettings()->pageTitle;
                $endpoint = 'https://forms.hubspot.com/uploads/form/v2/' . $portalId . '/' . $formId;
                $hubspotutk = $_COOKIE['hubspotutk'];
                $ip_addr = $_SERVER['REMOTE_ADDR'];
                $hs_context = array(
                    'hutk' => $hubspotutk,
                    'ipAddress' => $ip_addr,
                    'pageUrl' => Craft::$app->getRequest()->getAbsoluteUrl(),
                    'pageName' => $title
                );
                $hs_context_json = json_encode($hs_context);
                $str_post = '';
                foreach ($values as $key => $value){
                    if($value != ''){
                        $key = str_replace('contact___','',$key);
                        $str_post .= strlen($str_post) == 0 ?  $key .'='.$value : '&'.$key.'='.$value ;
                    }
                }
                $str_post .="&hs_context=" . urlencode($hs_context_json);
                $ch = @curl_init();
                @curl_setopt($ch, CURLOPT_POST, true);
                @curl_setopt($ch, CURLOPT_POSTFIELDS, $str_post);
                @curl_setopt($ch, CURLOPT_URL, $endpoint);
                @curl_setopt($ch, CURLOPT_HTTPHEADER, array(
                    'Content-Type: application/x-www-form-urlencoded'
                ));
                @curl_setopt($ch, CURLOPT_RETURNTRANSFER, true);
                $response    = @curl_exec($ch); //Log the response from HubSpot as needed.
                Freeform::getInstance()->logger->getLogger("info")->info($response);
                $status_code = @curl_getinfo($ch, CURLINFO_HTTP_CODE); //Log the response status code
                @curl_close($ch);
            }
            );
        Craft::info(
            Craft::t(
                'hubspotforms',
                '{name} plugin loaded',
                ['name' => $this->name]
            ),
            __METHOD__
        );
    }

    // Protected Methods
    // =========================================================================

    /**
     * @inheritdoc
     */
    protected function createSettingsModel(): ?craft\base\Model
    {
        return new Settings();
    }

    /**
     * @inheritdoc
     */
    protected function settingsHtml(): string
    {
        return Craft::$app->view->renderTemplate(
            'hubspotforms/settings',
            [
                'settings' => $this->getSettings()
            ]
        );
    }
}

and this is new one

<?php
namespace wideweb\hubspotforms;

use Solspace\Freeform\Freeform;
use Solspace\Freeform\Events\Integrations\PushEvent;
use Solspace\Freeform\Events\Integrations\IntegrationResponseEvent;
use Solspace\Freeform\Library\Integrations\Types\CRM\CRMIntegrationInterface;
use wideweb\hubspotforms\models\Settings;

use Craft;
use craft\base\Plugin;
use craft\services\Plugins;
use craft\events\PluginEvent;

use yii\base\Event;

/**
 * Class HubspotForms
 *
 * @author    Ye. Sokolov
 * @package   HubspotForms
 * @since     1.0.0
 *
 */
class HubspotForms extends Plugin
{
    // Static Properties
    // =========================================================================

    /**
     * @var HubspotForms
     */
    public static $plugin;

    // Public Properties
    // =========================================================================

    /**
     * @var string
     */
    public string $schemaVersion = '1.0.0';

    /**
     * @var bool
     */
    public bool $hasCpSettings = true;

    /**
     * @var bool
     */
    public bool $hasCpSection = false;

    // Public Methods
    // =========================================================================

    /**
     * @inheritdoc
     */
    public function init()
    {
        parent::init();
        self::$plugin = $this;

        Event::on(
            Plugins::class,
            Plugins::EVENT_AFTER_INSTALL_PLUGIN,
            function (PluginEvent $event) {
                if ($event->plugin === $this) {
                }
            }
        );
        Event::on(
            CRMIntegrationInterface::class,
            CRMIntegrationInterface::EVENT_ON_PUSH,
            function (PushEvent $event) {
                $integration = $event->getIntegration();
                $values = $event->getValues();
                $settings = $integration->getSettings();
                $apiKey = $settings['api_key'];
                $formId = HubspotForms::getInstance()->getSettings()->formId;
                $portalId = HubspotForms::getInstance()->getSettings()->portalId;
                $title = HubspotForms::getInstance()->getSettings()->pageTitle;
                $endpoint = 'https://api.hsforms.com/submissions/v3/integration/submit/' . $portalId . '/' . $formId;
                $hubspotutk = $_COOKIE['hubspotutk'];
                $ip_addr = $_SERVER['REMOTE_ADDR'];
                $hs_context = array(
                    'hutk' => $hubspotutk,
                    'ipAddress' => $ip_addr,
                    'pageUrl' => Craft::$app->getRequest()->getAbsoluteUrl(),
                    'pageName' => $title
                );
                $hs_context_json = json_encode($hs_context);
                $str_post = '';
                foreach ($values as $key => $value){
                    if($value != ''){
                        $key = str_replace('contact___','',$key);
                        $str_post .= strlen($str_post) == 0 ?  $key .'='.$value : '&'.$key.'='.$value ;
                    }
                }
                $str_post .="&hs_context=" . urlencode($hs_context_json);
                $ch = @curl_init();
                @curl_setopt($ch, CURLOPT_POST, true);
                @curl_setopt($ch, CURLOPT_POSTFIELDS, $str_post);
                @curl_setopt($ch, CURLOPT_URL, $endpoint);
                @curl_setopt($ch, CURLOPT_HTTPHEADER, array(
                    'Content-Type: application/x-www-form-urlencoded'
                ));
                @curl_setopt($ch, CURLOPT_RETURNTRANSFER, true);
                $response    = @curl_exec($ch); //Log the response from HubSpot as needed.
                Freeform::getInstance()->logger->getLogger("info")->info($response);
                $status_code = @curl_getinfo($ch, CURLINFO_HTTP_CODE); //Log the response status code
                @curl_close($ch);
            }
            );
        Craft::info(
            Craft::t(
                'hubspotforms',
                '{name} plugin loaded',
                ['name' => $this->name]
            ),
            __METHOD__
        );
    }

    // Protected Methods
    // =========================================================================

    /**
     * @inheritdoc
     */
    protected function createSettingsModel(): ?craft\base\Model
    {
        return new Settings();
    }

    /**
     * @inheritdoc
     */
    protected function settingsHtml(): string
    {
        return Craft::$app->view->renderTemplate(
            'hubspotforms/settings',
            [
                'settings' => $this->getSettings()
            ]
        );
    }
}

[StasWideweb]

Her is additional info with CRM settings, and custom plugin settings, and hubspot results:



failed response body
{"status":"error","message":"resource not found","correlationId":"5def42cb-11f0-4629-94e4-8486a2045d71"}

[StasWideweb]

No, I haven't used XDebug yet. Is it important for detecting the error in my case? I can install and check the code. But as I already wrote, the error occurs without the custom plugin, so most likely the problem is in the update and the new API. I would be grateful if you could tell me what I should pay attention to.

[gustavs-gutmanis]

Oh, sorry, I misunderstood the issue then. I will try to reproduce the issue on my end and come back to you if I find any problems.

Also, with the new Freeform v5.9 it is possible to enable complete debugging logs for integrations via the settings

Then you would be able to see integrations logs in the settings below error logs

While I investigate the HubSpot integration, could you take a look at the logs, please?

[StasWideweb]

Thank you, for this new feature. I've updated plugin to the last version. Here logs:

[gustavs-gutmanis]

Based on these logs it looks like you are updating an existing contact and it is failing.

Could you clear all the logs and try to create a new contact and submit those logs here, please?

P.S.
You don't need to remove the requestId it is a generated string by freeform just for identifying which log entries are coming of the same request. It's a random string.

[gustavs-gutmanis]

I tested both creating a new contact and updating an existing one, both of them worked correctly.

I have a suspicion that your field mapping might be causing an issue here.