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Screen "Get prapared" appears (with 4 attempts) after successfully passing KYC when using the 4th attempt. Logout and re-authorization helped to get rid of the error, but this needs to be dealt with as part of a separate task.
+48 🇵🇱 991125471
Application rejected last time
Steps to reproduce
Login
Complete KYC and SumSub 3 times
Reject 3 times
Complete KYC and SumSub
Open SORA Card hub -> Screen "Get prapared" appears -> Continue -> An Error "Reference number is already used" occurs
Additional steps:
6. Logout -> Auth again by the same number -> Status is a Verification in progress
7. Reject the last attempt -> Application rejected last time
Actual behavior
An Error "Reference number is already used" occurs due KYC onboarding. Check comment for attachments.
{
"ResponseMessage": 502 Bad Gateway
"ResponseCode": 502,
"Success": false
}
Expected behavior
Application rejected last time.
There should be no error due KYC onboarding with Reject.
Environment
{"label"=>"Stage"}
OS version
17.4.1
Additional context
No response
The text was updated successfully, but these errors were encountered:
Trezeguet1
added
bug
Something isn't working
S2-major
Causes part of the system to not work properly. Has a significant impact on the UX
labels
Sep 12, 2024
Preconditions
Screen "Get prapared" appears (with 4 attempts) after successfully passing KYC when using the 4th attempt. Logout and re-authorization helped to get rid of the error, but this needs to be dealt with as part of a separate task.
+48 🇵🇱 991125471
Application rejected last time
Steps to reproduce
Additional steps:
6. Logout -> Auth again by the same number -> Status is a Verification in progress
7. Reject the last attempt -> Application rejected last time
Actual behavior
An Error "Reference number is already used" occurs due KYC onboarding. Check comment for attachments.
{
"ResponseMessage": 502 Bad Gateway
"ResponseCode": 502,
"Success": false
}
Expected behavior
Application rejected last time.
There should be no error due KYC onboarding with Reject.
Environment
{"label"=>"Stage"}
OS version
17.4.1
Additional context
No response
The text was updated successfully, but these errors were encountered: