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FAQ.md

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FAQ - Frequently asked questions

All /device/<LIVEID> endpoints, except poweron, reports Console info ... not available

You need to discover/refresh available consoles first by calling /device endpoint.

Connect command /device/<LIVEID>/connect loads forever/does not succeed

Throubleshoot like this:

  1. Call /auth endpoint and check authenticated boolean value, if it's false call /auth/refresh. If refreshing tokens fails, logout (/auth/logout) and login (/auth/login or /auth/oauth) again.
  2. Refresh / rescan available consoles by calling /device endpoint.
  3. If connection still fails, power-cycle the console. Press the power button on the console front for 10 seconds to shut it down entirely. Press the power button again and wait for it to fully boot.
  4. Try to connect again.