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Rider app not receiving orders placed via the website #107

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Margaret-Petersen opened this issue Dec 23, 2024 · 0 comments
Open

Rider app not receiving orders placed via the website #107

Margaret-Petersen opened this issue Dec 23, 2024 · 0 comments

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@Margaret-Petersen
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Describe the bug
When a customer places an order through the website, the Rider app fails to receive the order. This disrupts the order fulfillment process and can lead to delays or missed deliveries.

To Reproduce

  1. Place an order on the website.
  2. Check the Rider app for the corresponding order.
  3. Observe that the order is not received on the Rider app.

Expected behavior
Orders placed via the website should be transmitted to the Rider app promptly for processing and delivery.

Actual Behavior:
The Rider app does not receive orders that are placed through the website.

Desktop (please complete the following information):

  • OS: Windows
  • Browser: Chrome

Smartphone (please complete the following information):

  • Device: iPhone15pro
  • OS: iOS17.6.1
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