image missing in added item

[nutcracker53]

I added a new item which included an image, then click on 'Insert New Item" to save item details.
But when, I selected the item, the image is not shown. I am using weberp ver 5.01, hosted in vmware workstation pro with ubuntu 24.04. Where did I go wrong? I never encountered this in ver5.0.0. Thank you

[dalers]

Do other items have images which are shown?

What is the size and format of the image which is not shown?

Fwiw, I encountered symptoms which appear similar, seemingly caused by moving a webERP company db and directory from a Windows server to a FreeBSD server (or vice versa?) although the cause in your case could be completely different. #785

[nutcracker53]

All images are not shown. images are jpg or png with varying sizes from 5 kb-10kb.. I repeated my test again and I noticed that even after clicking on 'Update' button, the image chosen was not save. See picture showing 'No file chosen"

[timschofield]

The images are stored in the companies/{Database Name}/part_pics directory. Does your web server user have write permissions on that directory?

Tim

[nutcracker53]

Yes user has permissions, During the installation I executed this script "sudo chmod -R 775 /var/www/weberp/companies". Upon checking the /var/www/weberp/companies/weberp/part_pics, I noticed that the image files are there. So they were uploaded but only not shown when item is selected.

[timschofield]

I can't seem to replicate this, I have tried various ways. Do your error logs show anything that might help?

The only thing that changed between 5.0.0 and 5.0.1 is this commit : e23e43c
You could try removing those lines and see what happens?

Tim

[timschofield]

This was my fault @dalers , I didn't properly explain what I meant. The logs I meant were the web server logs. @nutcracker53 is saying that the image column is blank. This should never happen, if it can't find an image it should print the text "No Image" instead. The fact it doesn't shows that there is a PHP processing error happening somewhere within the code, but I can't fathom what that can be. It should throw that error into /var/log/apache/error.log or /var/log/nginx/error.log

[nutcracker53]

the /var/log/apache2 error log is empty. because the images were there. I created a new item and purposely didnot include an image. When I selected the item, it showed 'No image' in the image column. Out if curiousity, I copied the GetStockImage.php from version 5.0.0 and copied it to /var/www/weberp of version 5.01 . When I tested it, I still get the same results. All images were not displayed.. But testing it though in ver5.0.0 showed images.

[timschofield]

the /var/log/apache2 error log is empty. because the images were there.

I wasn't asking about error.log to check if the images are there - we had already established they are. What is happening is that the PHP interpreter is encountering an error/warning/notice that is preventing the image being displayed and we need to find that issue in order to solve it.

Can you set error_reporting to -1 in config.php, and then try running this command again.

Tim

[nutcracker53]

I got nothing unusual in the error logs.Files attached for your review.. Thanks
access.log
error.log
weberp_access.log
weberp_error.log

[timschofield]

I haven't used apache for a long time so am working a bit blind. We need to find where the PHP errors are being logged so can you look in php.ini for the entry
error_log =
to see what it says.

Tim

[timschofield]

Sorry I meant the web server logs. They are probably under /var/log/apache or /var/log/nginx

[dalers]

We need to find where the PHP errors are being logged so can you look in php.ini for the entry

You can also invoke php with the "-i" flag from the command line and search for the error_log entry. This is using a gitbash terminal on Windows 11 with php installed using xampp but using Ubuntu with vmware will be similar.

$ /c/xampp/php/php.exe -i | grep log
...
error_log => C:\xampp\php\logs\php_error_log => C:\xampp\php\logs\php_error_log
error_log_mode => 0644 => 0644
log_errors => On => On
...
$

For comparison, this is "php -i" on my production server (FreeBSD) using the Apache web server and PHP-FPM (recommended now by Apache for executing PHP instead of mod_php) and with error reporting disabled (although I'm not 100% sure I have logging configured the way I think... ;-)

dale@whizzer:~ $ php -i | grep log
...
error_log => no value => no value
error_log_mode => 0644 => 0644
log_errors => On => On
...
dale@whizzer:~ $

and PHP-FPM logs errors to /var/log/php-fpm.log (per /usr/local/etc/php-fpm.conf)

[timschofield]

It would be interesting to know what the "Show Stockid on images:" setting is in System Parameters.

[nutcracker53]

@timschofield @dalers The ""Show Stock ID " settings is enable. I noticed a warning message when I click "Update " in System Parameters. Theres the warining on "Item Development Languages" and permission denied in /var/www/weberp/includes/footer.php. Thanks

[timschofield]

These are all messages that should be appearing in your error logs.

Try turning the show stockid on images settings off.

[nutcracker53]

I decided to re-installed weberp. Problem solved.. Thanks guys

[dalers]

Glad to hear things are working. I regret we couldn't deduce why your issue occured in the first place but happy you can move on.

[timschofield]

Thanks Dale, that hadn't occurred to me.

Tim

[dalers]

P.S. @nutcracker53 I forgot to mention the "ItemDescriptionLanguages" warning is because the row is missing from the config table (because it wasn't created by the installer). I'm not sure if this has been fixed in the installer now (I suspect not though), but you can add it following our discussion in your "Cannot add new users in new installation" discussion (#819 (comment)).

The "permission denied in /var/www/weberp/includes/footer.php" warning is actually reporting the footer is unable to write to the log file because either the log file directory in menu [Setup > General > System Parameters] under System is incorrect for your server or the web server doesn't have write permission to the directory.

Both warnings are just that (warnings) and webERP behavior will not be affected otherwise.

[timschofield]

P.S. @nutcracker53 I forgot to mention the "ItemDescriptionLanguages" warning is because the row is missing from the config table (because it wasn't created by the installer). I'm not sure if this has been fixed in the installer now (I suspect not though),

I can't check from here but I was sure I did fix this.

Tim

[dalers]

You are correct Tim! :-)

I just ran the installer to create a new db and comfirmed ItemDescriptionLanguages is created in the config table. My apologies for thinking it was not.

[timschofield]

Thanks Dale, glad it wasn't my memory playing up :)