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customer-churn

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Analyzing customer data and building machine learning model for predicting customer churn (Logistic Regression, Random Forest and XGBoost). This project is presented as final project for dibimbing's data science bootcamp batch 22 and getting 2nd best final project award in the graduation.

  • Updated Dec 23, 2023
  • Jupyter Notebook

This project conducts an exploratory data analysis (EDA) on a Telco customer churn dataset. It visualizes key factors influencing customer churn, including payment methods, contract types, and service usage. The insights gained aim to help businesses understand customer retention and develop strategies to reduce churn rates.

  • Updated Oct 19, 2024
  • Jupyter Notebook

The project predicts bank customer churn using an Artificial Neural Network (ANN). It includes data preprocessing, model training with TensorFlow and Keras, and deployment via a Streamlit app. The model's performance is visualized using TensorBoard, showcasing effective machine learning techniques for customer retention.

  • Updated Aug 14, 2024
  • Jupyter Notebook

This project predicts customer churn using machine learning. It involves data cleaning, EDA, feature engineering, and model evaluation. AdaBoostClassifier with SMOTE was optimized using GridSearchCV and validated with ROC analysis.

  • Updated Jun 26, 2024
  • Jupyter Notebook

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