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Does not sync & buggy GUI #100

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edogenna opened this issue Sep 11, 2023 · 4 comments
Open

Does not sync & buggy GUI #100

edogenna opened this issue Sep 11, 2023 · 4 comments

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@edogenna
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Hello,

when I open the program I have the screen that I post below. If I try to click the little wheel for settings it blurs the screen but does not open anything, instead the little bell for notifications works.
I have already tried uninstalling and reinstalling it. My machine is running Windows 10 Pro v22H2.

image

@edogenna edogenna changed the title Does not sync & bugged GUI Does not sync & buggy GUI Sep 11, 2023
@Alessandro-Monguzzi
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Same here on Windows 11.

@toto04
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toto04 commented Sep 12, 2023

Hi! Thanks for reporting this, from what i've seen that sometimes occours when the json file used to store configurations gets somehow corrupted, i've yet to implement a way to automatically check and repair the file, but as a workaround you should be able to just close the app, delete the file and reopen the app and it should work.

On Windows, the file il located at %appdata%\WeBeep Sync\store.json

@edogenna
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It worked.

Thank you very much

@Andrea18500
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Andrea18500 commented Nov 29, 2024

Same problem, but deleting the %appdata%\WeBeep Sync\store.json and running the installer again worked form me. It had even preserved my settings and my login.

Could be helpful to know that this happened after I had disabled the program from starting automatically via the "startup programs" setting in windows settings. Before was working fine.

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4 participants