diff --git a/src/main/java/org/embulk/input/zendesk/services/ZendeskChatService.java b/src/main/java/org/embulk/input/zendesk/services/ZendeskChatService.java
index bf9dbdd..5d2c975 100644
--- a/src/main/java/org/embulk/input/zendesk/services/ZendeskChatService.java
+++ b/src/main/java/org/embulk/input/zendesk/services/ZendeskChatService.java
@@ -24,6 +24,7 @@
 import java.util.ArrayList;
 import java.util.Iterator;
 import java.util.List;
+import java.util.regex.Pattern;
 import java.util.stream.IntStream;
 
 import static org.embulk.input.zendesk.ZendeskInputPlugin.CONFIG_MAPPER_FACTORY;
@@ -164,9 +165,9 @@ private List<String> getListIDS(final String startTime, final String endTime, fi
     private String buildSearchRequest(final String startTime, final String endTime, final int page)
     {
         return ZendeskUtils.getURIBuilder(task.getLoginUrl())
-            .setPath(ZendeskConstants.Url.API_CHAT_SEARCH)
-            .setParameter("q", buildSearchParam(startTime, endTime))
-            .setParameter("page", String.valueOf(page)).toString();
+        .setPath(resolveEndpointPatternByDomain(ZendeskConstants.Url.ENDPOINT_CHAT_SEARCH))
+        .setParameter("q", buildSearchParam(startTime, endTime))
+        .setParameter("page", String.valueOf(page)).toString();
     }
 
     private String buildSearchParam(final String startTime, final String endTime)
@@ -186,7 +187,7 @@ private String buildSearchParam(final String startTime, final String endTime)
     private String buildSearchRequest(final List<String> ids)
     {
         return ZendeskUtils.getURIBuilder(task.getLoginUrl())
-            .setPath(ZendeskConstants.Url.API_CHAT)
+            .setPath(resolveEndpointPatternByDomain(ZendeskConstants.Url.ENDPOINT_CHAT))
             .setParameter("ids", buildIdsParam(ids))
             .toString();
     }
@@ -274,4 +275,21 @@ private String getEndTime()
             ? task.getEndTime().get()
             : OffsetDateTime.now(ZoneOffset.UTC).format(DateTimeFormatter.ISO_INSTANT);
     }
+
+    private String resolveEndpointPatternByDomain(String endpoint)
+    {
+        if (isZopimDomain()) {
+            return ZendeskConstants.Url.API + endpoint;
+        }
+        else {
+            return ZendeskConstants.Url.NEW_API_CHAT + endpoint;
+        }
+    }
+
+    private boolean isZopimDomain()
+    {
+        return Pattern.compile(ZendeskConstants.Regex.ZOPIM_LOGIN_URL)
+            .matcher(task.getLoginUrl())
+            .matches();
+    }
 }
diff --git a/src/main/java/org/embulk/input/zendesk/utils/ZendeskConstants.java b/src/main/java/org/embulk/input/zendesk/utils/ZendeskConstants.java
index a6f7f49..7177a69 100644
--- a/src/main/java/org/embulk/input/zendesk/utils/ZendeskConstants.java
+++ b/src/main/java/org/embulk/input/zendesk/utils/ZendeskConstants.java
@@ -40,8 +40,9 @@ public static class Url
         public static final String API_OBJECT_RECORD = "api/sunshine/objects/records";
         public static final String API_RELATIONSHIP_RECORD = "api/sunshine/relationships/records";
         public static final String API_USER_EVENT = "api/v2/users/%s/events";
-        public static final String API_CHAT = API + "/chat/chats";
-        public static final String API_CHAT_SEARCH = API_CHAT + "/search";
+        public static final String NEW_API_CHAT = API + "/chat";
+        public static final String ENDPOINT_CHAT = "/chats";
+        public static final String ENDPOINT_CHAT_SEARCH =  "/chats/search";
     }
 
     public static class Misc
@@ -68,6 +69,8 @@ public static class Regex
     {
         public static final String ID = "_id$";
         public static final String LOGIN_URL = "^https?://+[a-z0-9_\\\\-]+(.zendesk.com/?)$";
+        public static final String ZOPIM_LOGIN_URL = "^https://www.zopim.com/?$";
+
     }
 
     public static class HttpStatus
diff --git a/src/test/java/org/embulk/input/zendesk/services/TestZendeskChatService.java b/src/test/java/org/embulk/input/zendesk/services/TestZendeskChatService.java
index cc15185..62819d5 100644
--- a/src/test/java/org/embulk/input/zendesk/services/TestZendeskChatService.java
+++ b/src/test/java/org/embulk/input/zendesk/services/TestZendeskChatService.java
@@ -67,6 +67,25 @@ public void testFetchData()
         verify(recordImporter, times(2)).addRecord(any());
     }
 
+    @Test
+    public void testFetchDataWithZopimDomain()
+    {
+        ZendeskInputPlugin.PluginTask task =
+            CONFIG_MAPPER.map(ZendeskTestHelper.getConfigSource("chat.yml").set("login_url", "https://www.zopim.com"), ZendeskInputPlugin.PluginTask.class);
+        setupZendeskChatService(task);
+
+        JsonNode dataSearchJson = ZendeskTestHelper.getJsonFromFile("data/chat_search.json");
+        JsonNode dataJson = ZendeskTestHelper.getJsonFromFile("data/chat.json");
+
+        when(zendeskRestClient.doGet(eq("https://www.zopim.com/api/v2/chats/search?q=timestamp%3A%5B2018-09-15T05%3A00%3A00Z+TO+2019-09-29T05%3A00%3A00Z%5D&page=1"), any(), anyBoolean())).thenReturn(dataSearchJson.toString());
+
+        when(zendeskRestClient.doGet(eq("https://www.zopim.com/api/v2/chats?ids=id_1%2Cid_2"), any(), anyBoolean())).thenReturn(dataJson.toString());
+
+        zendeskChatService.fetchData("2018-09-15T05:00:00Z", "2019-09-29T05:00:00Z", 1, recordImporter);
+
+        verify(recordImporter, times(2)).addRecord(any());
+    }
+
     private void setup()
     {
         ZendeskInputPlugin.PluginTask task =