SMS are not displayed on the map

[niang77]

Hello
I have configured my SMS frontline and the url and APIs are working fine.
But if I send a text message it does not appear on the map.
thank you for helping me

[CeciliaHinga]

Hello Niang77, have you set your deployment as private?

[niang77]

hello Ceciliahinga
how do we check if it's private or public?

[niang77]

ha okay i see
the deployment is public

[CeciliaHinga]

Can we move this conversation to support@ushahidi.com? It will be easier for us to dig deeper into what the issue might be. Thanks

[tuxpiper]

Hi,

Just a comment that in most cases we've seen, SMS messages don't arrive on the platform with location data attached to them. As such, platform posts that originated from SMS only appear on the map if something or someone has pinpointed a location for them.

[niang77]

how do I put the location dots in the messages? Le jeudi 20 mai 2021 à 13:38:53 UTC+2, David Losada ***@***.***> a écrit : Hi, Just a comment that in most cases we've seen, SMS messages don't arrive on the platform with location data attached to them. As such, platform posts that originated from SMS only appear on the map if something or someone has pinpointed a location for them. — You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub, or unsubscribe.

[tuxpiper]

If your SMS source is not configured to put the messages in a survey automatically, you would first assign each particular message to a survey. It's a process known as structuring, and here's the relevant manual section: https://docs.ushahidi.com/ushahidi-platform-user-manual/6.-managing-data-in-your-deployment/6.4-editing-posts#6-4-1-structuring-posts

You would, of course, need to assign the message to a survey that has a location field in it.

I hope this helps!

[niang77]

It's too complicated for me.I thought that with fronline cloud the messages that we send will be displayed directly on the map. Le jeudi 20 mai 2021 à 13:50:44 UTC+2, David Losada ***@***.***> a écrit : If your SMS source is not configured to put the messages in a survey automatically, you would first assign each particular message to a survey. It's a process known as structuring, and here's the relevant manual section: https://docs.ushahidi.com/ushahidi-platform-user-manual/6.-managing-data-in-your-deployment/6.4-editing-posts#6-4-1-structuring-posts You would, of course, need to assign the message to a survey that has a location field in it. I hope this helps! — You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub, or unsubscribe.

[tuxpiper]

I want to double-check because what you say is very interesting. Maybe there's something we missed.

Are you aware if Frontline does have specific features to assign source locations to SMS messages?

[niang77]

What I want is how to integrate location on sent messagesSo that it appears on my websiteThank you Le jeudi 20 mai 2021 à 14:08:07 UTC+2, David Losada ***@***.***> a écrit : I want to double-check because what you say is very interesting. Maybe there's something we missed. Are you aware if Frontline does have specific features to assign source locations to SMS messages? — You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub, or unsubscribe.