diff --git a/doc/guides/device_mgmt/mcumgr.rst b/doc/guides/device_mgmt/mcumgr.rst
index 8d9c9332931e..2497b345a730 100644
--- a/doc/guides/device_mgmt/mcumgr.rst
+++ b/doc/guides/device_mgmt/mcumgr.rst
@@ -209,6 +209,20 @@ on Zephyr. The ones that are supported are described in the following table:
     :kconfig:`CONFIG_THREAD_STACK_INFO` and :kconfig:`CONFIG_INIT_STACKS` options
     must be set.
 
+.. _mcumgr_jlink_ob_virtual_msd:
+
+J-Link Virtual MSD Interaction Note
+***********************************
+
+On boards where a J-Link OB is present which has both CDC and MSC (virtual Mass
+Storage Device, also known as drag-and-drop) support, the MSD functionality can
+prevent mcumgr commands over the CDC UART port from working due to how USB
+endpoints are configured in the J-Link firmware (for example on the Nordic
+``nrf52840dk``) because of limiting the maximum packet size (most likely to occur
+when using image management commands for updating firmware). This issue can be
+resolved by disabling MSD functionality on the J-Link device, follow the
+instructions on :ref:`nordic_segger_msd` to disable MSD support.
+
 .. _image_mgmt:
 
 Image Management
diff --git a/samples/subsys/mgmt/mcumgr/smp_svr/README.rst b/samples/subsys/mgmt/mcumgr/smp_svr/README.rst
index 2c9ebcf3004e..c610504a5c00 100644
--- a/samples/subsys/mgmt/mcumgr/smp_svr/README.rst
+++ b/samples/subsys/mgmt/mcumgr/smp_svr/README.rst
@@ -246,6 +246,18 @@ send a string to the remote target device and have it echo it back:
    In the following sections, examples will use ``<connection string>`` to represent
    the ``--conntype <type>`` and ``--connstring=<string>`` :file:`mcumgr` parameters.
 
+J-Link Virtual MSD Interaction Note
+***********************************
+
+On boards where a J-Link OB is present which has both CDC and MSC (virtual Mass
+Storage Device, also known as drag-and-drop) support, the MSD functionality can
+prevent mcumgr commands over the CDC UART port from working due to how USB
+endpoints are configured in the J-Link firmware (for example on the Nordic
+``nrf52840dk``) because of limiting the maximum packet size (most likely to occur
+when using image management commands for updating firmware). This issue can be
+resolved by disabling MSD functionality on the J-Link device, follow the
+instructions on :ref:`nordic_segger_msd` to disable MSD support.
+
 Device Firmware Upgrade (DFU)
 *****************************