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Users Feedbacks

MammothDevelopper edited this page Feb 20, 2025 · 1 revision

Using Nodify Headless CMS for User Feedback

Nodify Headless CMS offers a native, integrated function for managing user feedback. Each content item—regardless of type—can have its own set of feedback entries, making it a powerful tool for collecting and managing user insights.

In this article, we will explore how to leverage the feedback API endpoints provided by Nodify Headless CMS. We’ll cover the various endpoints available, how to interact with them, and some practical use cases.


Feedback API Overview

Nodify Headless CMS provides a comprehensive suite of RESTful API endpoints for managing user feedback. These endpoints allow you to create, retrieve, and delete feedback entries. Below is the Swagger documentation for the feedback endpoints:

Endpoints

  • GET /v0/feedbacks
    Retrieve all feedback entries.

  • POST /v0/feedbacks
    Save a new feedback entry.

  • GET /v0/feedbacks/verified/{verified}
    Retrieve feedback by verification status.

  • GET /v0/feedbacks/userId/{userId}
    Retrieve feedback by user ID.

  • GET /v0/feedbacks/id/{id}
    Retrieve feedback by ID.

  • DELETE /v0/feedbacks/id/{id}
    Delete a feedback entry by ID.

  • GET /v0/feedbacks/evaluation/{evaluation}
    Retrieve feedback by evaluation score.

  • GET /v0/feedbacks/contentCode/{code}
    Retrieve feedback by content code.

  • GET /v0/feedbacks/charts
    Retrieve feedback statistics.


How to Use the Feedback API

1. Retrieving All Feedback

To get all feedback entries, send a GET request to:

GET /v0/feedbacks

This endpoint will return an array of feedback objects containing details such as user ID, content code, evaluation score, feedback text, and verification status.

2. Submitting New Feedback

To save a new feedback entry, use the POST endpoint. This endpoint expects a JSON body with the feedback details.

Example Request

POST /v0/feedbacks
Content-Type: application/json
{
  "userId": "user123",
  "contentCode": "blog-456",
  "evaluation": 5,
  "feedback": "Great content! Very informative.",
  "verified": false
}

This request creates a new feedback entry for the content identified by blog-456 with an evaluation score of 5.

3. Retrieving Feedback by Specific Criteria

The API provides several endpoints to filter feedback based on specific parameters:

By Verification Status: Use /v0/feedbacks/verified/{verified} to retrieve either verified or unverified feedback.

By User ID: Use /v0/feedbacks/userId/{userId} to get feedback associated with a specific user.

By Feedback ID: Use /v0/feedbacks/id/{id} to retrieve a particular feedback entry.

By Evaluation Score: Use /v0/feedbacks/evaluation/{evaluation} to get all feedback entries with a specific evaluation score.

By Content Code: Use /v0/feedbacks/contentCode/{code} to retrieve all feedback related to a particular content item.

4. Deleting Feedback

If you need to remove a feedback entry, use the DELETE endpoint:

DELETE /v0/feedbacks/id/{id}

Replace {id} with the ID of the feedback entry you wish to delete.

5. Viewing Feedback Statistics

To gain insights into the overall feedback trends, use:

GET /v0/feedbacks/charts

This endpoint returns statistical data that can help you visualize and analyze feedback patterns across different content items.

Practical Use Cases

Enhancing Content Quality

By integrating the feedback API into your content platform, you can allow users to rate and comment on every piece of content. Use the aggregated data to identify high-quality content and areas needing improvement.

Personalized User Experiences

Feedback can be tied to user IDs, enabling personalized content recommendations or follow-up actions based on individual user responses.

Monitoring Engagement

The feedback statistics endpoint (/v0/feedbacks/charts) provides valuable insights into user engagement. This can help in monitoring the success of content strategies and making data-driven decisions.

Conclusion

Nodify Headless CMS’s feedback API offers a flexible and powerful way to manage user feedback across your content. Whether you need to create, retrieve, or analyze feedback data, the suite of endpoints provides everything you need to enhance your content and improve user engagement.

Integrate these endpoints into your application to build a dynamic and responsive feedback system that empowers your users and drives continuous improvement.

Happy coding!