An Android-powered automation that reads, routes, and responds to Airbnb guest messages in real time. It removes the lag between guest inquiries and host replies by orchestrating human-like actions on devices and emulators—so you maintain Superhost-level responsiveness without staying glued to the app. The Airbnb Message Response Bot scales across accounts and devices, delivering consistent, context-aware messaging and higher conversion from inquiries to bookings.
Created by Appilot, built to showcase our approach to Automation!
If you are looking for custom Airbnb Message Response Bot, you've just found your team — Let’s Chat.👆👆
What it does
Automates inbox monitoring, draft selection, personalization, and message sending for Airbnb guest conversations on Android devices or emulators.
What it automates
The repetitive workflow of checking the Airbnb inbox, prioritizing new inquiries, inserting dynamic details (dates, property names, check-in instructions), and sending timely replies or follow-ups.
Why it matters
Hosts and property managers achieve near-instant response times, higher booking conversion, and consistent guest communication—without expanding headcount.
- Prioritizes new inquiries and pre-approvals, then crafts context-aware responses (availability, pricing, rules, check-in) with human-like timing and typing patterns.
- Supports templated replies with smart variables (guest name, listing, dates) plus conditional branches for cancellations, extension requests, or special offers.
- Works on real devices and emulators—no risky screen scraping; resilient to UI shifts with UI Automator locators and Accessibility fallbacks.
- Parallelizes across accounts and device pools to maintain sub-minute median response SLAs.
- Centralized logging, retry logic, and alerting ensure reliability during peak traffic.
- Real Devices and Emulators: Run on physical Android phones/tablets or emulators (BlueStacks/Nox). Device farm–ready with pooled execution and health checks.
- No-ADB Wireless Automation: Optional ADB-less control using Accessibility/UI Automator bridges; safer on locked-down or remote devices.
- Mimicking Human Behavior: Randomized delays, scroll jitter, caret movement, and clipboard-avoidance to reduce automation fingerprints.
- Multiple Accounts Support: Profile isolation, per-account templates, rotating proxies/VPNs, and per-listing rules.
- Multi-Device Integration: Horizontal scaling with queue-based dispatch, shard-by-account/device, and hot-swap failover.
- Exponential Growth for Your Account: Faster first responses drive search boost, inquiry→booking uplift, and Superhost retention.
- Premium Support: Onboarding, playbooks, template design, and white-glove debugging.
- Template & Variable Engine: Markdown/Handlebars-like tokens for guest name, dates, listing, pricing, ETA, and custom fields.
- Inbox Triage & SLA Rules: Rank by ‘needs response’, last activity, language, and guest intent; enforce sub-minute SLAs.
- Smart Follow-ups: Auto-nudge for unanswered quotes, pre-approval reminders, and check-in day reminders.
Additional Capabilities
| Feature | Description |
|---|---|
| Language Detection & Auto-Translate | Detects guest language and uses configured translation bridges to reply in the guest’s language. |
| Calendar & Pricing Hooks | Reads availability/price (via dashboard inputs or connected APIs) to prevent conflicting promises. |
| Safety & Escalation Guardrails | Flags risky requests (party hints, third-party bookings) and escalates to a human with a suggested reply. |
| Quiet Hours & Throttling | Observes host-defined quiet hours, sends soft-acknowledgements, and batches non-urgent follow-ups. |
| Attachment Handling | Inserts saved check-in PDFs, images, or directions with per-listing defaults. |
| Analytics & Reporting | Exports response time, resolution rate, and conversion insights to CSV/Sheets/Slack. |
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Input or Trigger — The automation is triggered through the Appilot dashboard, where the user initiates the process by setting up desired tasks such as app interactions, notifications, or scheduled actions on the Android device or emulator.
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Core Logic — Appilot controls the Android device or emulator through UI Automator or ADB (Android Debug Bridge), performing actions like app navigation, form submissions, data entry, or automated clicks/taps.
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Output or Action — As a result, the automation performs the designated tasks (e.g., sending messages, making app updates, posting content, etc.) and outputs the desired results to the user or triggers further actions within the connected system.
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Other functionalities— Additional features like retry logic, error handling, logging, or parallel processing can be configured within the Appilot dashboard to ensure smooth execution and troubleshooting in case of failures.
- Language: Kotlin, Java, Python, JavaScript
- Frameworks: Appium, UI Automator, Espresso, Robot Framework, Cucumber
- Tools: Appilot, Android Debug Bridge (ADB), Appium Inspector, Bluestacks, Nox Player, Scrcpy, Firebase Test Lab, MonkeyRunner, Accessibility
- Infrastructure: Dockerized device farms, Cloud-based emulators, Proxy networks, Parallel Device Execution, Task Queues, Real device farm
airbnb-message-response-bot/
│
├── src/
│ ├── main.py
│ ├── automation/
│ │ ├── handlers/
│ │ │ ├── inbox_triage.py
│ │ │ ├── message_builder.py
│ │ │ └── escalation_guard.py
│ │ ├── drivers/
│ │ │ ├── uiautomator_client.py
│ │ │ ├── accessibility_bridge.py
│ │ │ └── device_pool.py
│ │ ├── scheduler.py
│ │ └── utils/
│ │ ├── logger.py
│ │ ├── proxy_manager.py
│ │ ├── storage.py
│ │ └── config_loader.py
│
├── templates/
│ ├── english.yaml
│ ├── spanish.yaml
│ └── defaults/
│ └── checkin.md
│
├── config/
│ ├── settings.yaml
│ ├── devices.yaml
│ └── credentials.env
│
├── dashboards/
│ └── appilot.json
│
├── logs/
│ └── automation.log
│
├── output/
│ ├── reports.csv
│ └── audit.json
│
├── tests/
│ ├── test_triage.py
│ └── test_message_builder.py
│
├── requirements.txt
└── README.md
- Property managers use it to auto-reply to inquiries across 50–200 listings, so they can maintain <1 minute median response and protect Superhost status.
- Individual hosts use it to confirm availability and send check-in instructions, so they can travel or work without missing messages.
- Operations teams use it to triage refund/change-date requests, so they can escalate edge cases while clearing routine messages automatically.
- Agencies use it to manage multiple client accounts, so they can deliver SLA-backed responsiveness with shared device farms.
How do I configure this automation for multiple accounts?
Create profiles per account with isolated templates, proxies/VPNs, and device assignments. The scheduler shards workloads so accounts never share a session or cookie state.
Does it support proxy rotation or anti-detection?
Yes. Configure per-device proxy/VPN and rotate via the device pool. Human-like interaction (randomized delays, typed characters, gesture variance) reduces bot fingerprints.
Can I schedule it to run periodically?
You can run continuously (watch mode) or on schedules (e.g., peak hours). Quiet hours can send soft acknowledgements and defer full responses until morning.
What happens when Airbnb UI changes?
Selectors rely on robust UI Automator strategies with Accessibility fallbacks. A ruleset maps new UI patterns; health checks alert you to regressions for quick patching.
Can it attach images or PDFs (e.g., check-in guide)?
Yes—per-listing defaults allow attaching directions, keybox photos, or house manuals automatically.
- Execution Speed: Median time from message receipt to reply: 20–45 seconds on warmed devices; cold start under 90 seconds with device pool preheating.
- Success Rate: 95% end-to-end message-send success across standard flows (triage → compose → send → verify).
- Scalability: Proven on 25–300 concurrent Android devices; architecture patterns extend toward 1,000 with additional queue workers and device shards.
- Resource Efficiency: Single worker handles 6–10 active threads; CPU usage <30% per node under typical load with I/O-bound waits.
- Error Handling: Exponential backoff retries (3–5 attempts), screenshot + log capture on failure, circuit breaker for bad states, and Slack/Webhook alerts.
