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FriendsHub

FriendHub seeks to solve the challenge of maintaining meaningful friendships in a digital age crowded with superficial connections. It aims to provide a dedicated platform to nurture and strengthen friendships through features like the Friendship Dashboard, Events and Plans, and a unique Friendship Score algorithm.

UX Team Members

  • Dhruv - Wireframes, Cognitive walkthrough, Methods, Conclusions, Protocol, Data collection
  • Eddie Prestegui - Wireframes, Methods, Executive summary, Caveates, prototype, Data collection
  • Abraham Hernandez - Wireframe walkthrough, Caveats, Findings, introduction, testing, protocol

User-Centered Design Artifacts

Phase I: Analyzing Users, Competitors, and Initial Designs

Executive Summary

  • Analyzed competitors, focusing on Life360, to identify strengths and weaknesses in the family safety and location-sharing domain.

  • Derived key insights: Users seek a balance between practical planning and emotional bonding, value privacy controls, and desire features for both in-person and virtual interactions.

  • Discovered a market gap for an app that combines practicality with emotional connections in the friendship space.

  • Recommendations include developing balanced features, robust privacy controls, and holistic socialization options.

Significance:

  • Insights guide the user-centric design of FriendHub, ensuring it addresses users' evolving needs and stands out in the friendship app landscape.

Full phase I report

Phase II: Refining interaction and designing wireframes

Executive Summary

  • Conducted user interviews, surveys, and social media listening to understand users' socialization habits and expectations from a friendship app. Refined Interactions:

  • Analyzed competitors, focusing on Life360, to identify strengths and weaknesses in the family safety and location-sharing domain. Enhanced onboarding and login processes through cognitive walkthroughs.

  • Designed clear and user-friendly wireframes for key app features.

  • Derived key insights: Users seek a balance between practical planning and emotional bonding, value privacy controls, and desire features for both in-person and virtual interactions.

Usability Test Plan:

  • Discovered a market gap for an app that combines practicality with emotional connections in the friendship space.

  • Developed a robust plan for real-world usability testing with varied scenarios.

  • Recommendations include developing balanced features, robust privacy controls, and holistic socialization options. User-Centered Design:

Significance:

  • Insights guide the user-centric design of FriendHub, ensuring it addresses users' evolving needs and stands out in the friendship app landscape.

  • Created detailed wireframes for diverse interactions, emphasizing feedback and iteration.

Significance:

  • User-Centric Approach:

  • Aligned design decisions with user preferences for intuitive experiences.

Comprehensive Foundation:

  • Established a strong foundation with wireframes covering all user interactions.

Continuous Improvement:

  • Iterative testing and feedback ensure adaptability and user satisfaction.

Full phase II report

Phase III: Refining interaction and designing

Executive Summary

  • Developed High-Fidelity Prototypes: Created detailed FriendHub prototypes for onboarding refinement.

  • Conducted User Testing: Real user interactions uncovered usability insights.

  • Identified Pain Points: Pinpointed challenges during onboarding for targeted improvements.

  • Refined UI Design: Enhanced visuals and interactivity based on user feedback.

  • Streamlined Onboarding: Simplified signup/login for a more intuitive experience.

  • Enhanced User Guidance: Added elements to address potential confusion.

  • Validated Design Decisions: Testing confirmed positive resonance with users.

Significance:

  • Improved User Experience: Prototypes enhance onboarding, reducing friction.

  • Usability Validation: User testing confirms resonance with real users.

  • Optimized Engagement: UI enhancements maximize user interaction.

  • Data-Driven Iteration:Insights guide iterative design changes, aligning with user needs.

Full phase III report

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