About the CivicActions Design Team

The CivicActions design team is made up of strategists and storytellers, analysts and activators, dedicated to improving experiences that serve the public good. Our work has spanned across federal, state, and local projects in order to help government agencies design experiences for humans, build with openness, and deliver with impact. We also always have and always will be a fully remote design team. Learn more about the CivicActions Design Team in our open Guidebook.

Our Commitment to Open Design

By working in the open through public repositories, open design artifacts, and transparent documentation, our goals are to make our methods reusable, our learnings visible, and our designs adaptable for others working to improve design delivery in the public realm and beyond. We hope to provide insight and inspiration to anyone looking for practical design advice and examples. Our goal is that you will find something in this repo that you can build upon that will help you amplify your impact.

What We Design

• We design systems: the underlying architecture that powers services.
• We design processes: how people and information move through a service.
• We design structures: content models, data models, IA, navigation, and decision paths.
• We design governance: how content, patterns, and services are maintained.
• We design content: what people read, hear, understand and interact with.
• We design interactions: how people engage with tools, forms, and flows
• We design data experiences: how information is collected, displayed, and understood.
• We design connections: between people, systems, policies, and touchpoints.
• We design trust: by making services clear, usable, and accessible.
• We design outcomes: not just artifacts, but real-world, measurable impact for users and agencies.

Contribute & Connect

We welcome collaboration, feedback, and reuse of our work.

If you have ideas, questions, or want to build upon what you find here:

• Open an issue or start a discussion
• Share examples of how you’ve adapted our work
• Connect with us through CivicActions.com or on LinkedIn
• Follow us on Figma
• Learn more about the CivicActions Design Team in our open Guidebook.

Let’s keep improving how design is delivered in the public realm together!

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