Add Manchester success story

paper.tex

@@ -289,7 +289,7 @@ \subsection{Development Services}
 
 While all of the above development services can be flexibly performed either at the RSE hub or its spokes, there are advantages of having a hub in the process:
 It allows building up highly specialized technical expertise with a long term perspective and reuse it across the entire institution.
-Examples of topics that would benefit from such expertise pooling are \eg mobile app development (University of Manchester: https://research-it.manchester.ac.uk/services/mobile-development-service-mds/ - use as \#SuccessStory?) and UI/UX development.
+Examples of topics that would benefit from such expertise pooling are \eg mobile app development and UI/UX development.
 
 RSE departments that offer development services at all scales have proven to be a success story at many research institutions and have rapidly grown in size due to the influx of third party funding.
 Notable examples are \eg Manchester [REF], Notre-Dame [REF], STANFORD, Princeton~\autocite{Cosden2022}.
@@ -298,6 +298,14 @@ \subsection{Development Services}
 Founded in January 2017, the Research Computing department of Princeton University has experienced a tremendous growth from the initial two FTEs to a total of 18 FTEs in the span of five years~\autocite{Cosden2022}.
 This growth is based on a continuous influx of new funded projects once successful projects showcase the additional value of RSE services to researchers.
 
+[Success Story]
+The University of Manchester Software and Data Science group has successfully established specialized development services within their institution:
+The "Mobile Development Service" \autocite{manchester_mobile} team consists of RSEs that focus solely on developing and deploying mobile apps.
+Without a central RSE department to anchor such specialized expertise, it would probably be infeasible to establish such a service.
+Also, having this expertise centralized allows for synergies in the deployment procedure for mobile apps:
+The RSE department can create institutional accounts with the app stores and manage the time consuming deployment process including hard-to-setup procedures like code signing.
+Besides the technical benefits of this central deployment procedure, the institution will also benefit from the increased visibility and potentially be able to build a brand with its technological output.
+
 \subsection{Teaching Services}
 
 A central RSE department can provide or organize training for researchers and decentralized RSEs in an institution.

positionpaper.bib

@@ -30,4 +30,9 @@ @misc{fair_data_maturity_model_working_group_2020
   version      = {1.0},
   doi          = {10.15497/rda00050},
   url          = {https://doi.org/10.15497/rda00050}
-}
+}
+
+@online{manchester_mobile,
+  title={Mobile Development Service (MDS)},
+  url={https://research-it.manchester.ac.uk/services/mobile-development-service-mds/}
+}