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Co-authored-by: Ian Skerrett <36051834+iskerrett@users.noreply.github.com>
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ZJvandeWeg and iskerrett authored Aug 18, 2023
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Furthermore, the open tier is a tier as the customer choses to not adopt all
capabilities. They're leaving value on the table. Either this is because it's not
quite clear what the value is and if the higher tiers provides
quite clear what the value is or if the higher tiers provides
enough business value to warrant the expense. Or the adoption journey for the
customer doesn't yet require the full featured tiers.
In
FlowFuse’s case support is provided through our community forum and features
like SSO/HA among others aren’t available either.

What’s unique about open source software, is that customers can exchange value
towards the company and community building the software in other forms: by
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