ZenDesk: Comment GitHub Issue on Zendesk Ticket Comment #115
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| name: "ZenDesk: Comment GitHub Issue on Zendesk Ticket Comment" | |
| on: | |
| workflow_dispatch: | |
| inputs: | |
| external_id: | |
| description: "GitHub issue url" | |
| required: true | |
| type: string | |
| custom_field: | |
| description: "Space separated list of labels" | |
| required: false | |
| default: "" | |
| type: string | |
| comment_body: | |
| description: "Zendesk comment body" | |
| required: true | |
| type: string | |
| author: | |
| description: "Zendesk comment author" | |
| required: false | |
| default: "" | |
| type: string | |
| jobs: | |
| process_comment_and_labels: | |
| runs-on: ubuntu-latest | |
| steps: | |
| - uses: hmarr/debug-action@v3.0.0 | |
| - uses: actions/github-script@v7 | |
| env: | |
| WORKFLOW_RUN_LINK: "https://github.com/${{ github.repository }}/actions/runs/${{ github.run_id }}" | |
| with: | |
| github-token: ${{ secrets.GIT_PAT_HEIDI }} | |
| script: | | |
| // Extract issue details from the Zendesk external_id | |
| const parts = context.payload.inputs.external_id.split("/"); | |
| const issue_number = parts[parts.length - 1]; | |
| const issue_repo = parts[parts.length - 3]; | |
| const issue_owner = parts[parts.length - 4]; | |
| // Extract comment details | |
| const comment_author = context.payload.inputs.author || "HumanSignal Support"; | |
| const comment_body = context.payload.inputs.comment_body; | |
| const formatted_comment_body = | |
| `${comment_body} | |
| > Comment by ${comment_author} | |
| > [Workflow Run](${process.env.WORKFLOW_RUN_LINK})`; | |
| // Add a comment to the GitHub issue | |
| if (comment_body.startsWith('[GITHUB_ISSUE_')) { | |
| core.notice(`Skipping comment creation.`); | |
| } else { | |
| const { data: comment } = await github.rest.issues.createComment({ | |
| owner: issue_owner, | |
| repo: issue_repo, | |
| issue_number: issue_number, | |
| body: formatted_comment_body | |
| }); | |
| core.notice(`Comment created ${comment.html_url}`); | |
| } | |
| // Extract labels from the custom_field | |
| let new_labels = []; | |
| if (context.payload.inputs.custom_field) { | |
| new_labels = context.payload.inputs.custom_field.split(" ").map(label => label.trim()); | |
| } | |
| // Get the current labels on the GitHub issue | |
| const { data: current_labels } = await github.rest.issues.listLabelsOnIssue({ | |
| owner: issue_owner, | |
| repo: issue_repo, | |
| issue_number: issue_number | |
| }); | |
| const current_label_names = current_labels.map(label => label.name); | |
| // Labels to be added | |
| const labels_to_add = new_labels.filter(label => !current_label_names.includes(label)); | |
| // Labels to be removed | |
| const labels_to_remove = current_label_names.filter(label => !new_labels.includes(label)); | |
| // Remove labels that are not in the new labels list | |
| for (const label of labels_to_remove) { | |
| await github.rest.issues.removeLabel({ | |
| owner: issue_owner, | |
| repo: issue_repo, | |
| issue_number: issue_number, | |
| name: label | |
| }); | |
| } | |
| // Add the new labels | |
| if (labels_to_add.length > 0) { | |
| await github.rest.issues.addLabels({ | |
| owner: issue_owner, | |
| repo: issue_repo, | |
| issue_number: issue_number, | |
| labels: labels_to_add | |
| }); | |
| } |