| Column 1: Organizational Psychology (The System & Culture) |
Column 2: Personal Attributes (The Individual & "Guts") |
Column 3: Neuroscience (The Biological Mechanism) |
|
|---|---|---|---|
| ROW 1: TRUST (The Foundation) |
Psychological Safety & LMX Moving employees from "Out-Group" (transactional) to "In-Group" (high-trust) lowers interpersonal risk perception. Refs: Edmondson (1999); Graen & Uhl-Bien (1995) |
Secure Attachment Style The leader acts as a "Secure Base," offering consistent "contingent responsiveness" rather than rigid scheduled meetings. Ref: Bowlby (1988) |
Amygdala Down-Regulation High trust inhibits the amygdala (threat detection), allowing the Prefrontal Cortex to function. It reduces the metabolic cost of "scanning for danger." Ref: Cozolino (2006) |
| ROW 2: INTEGRITY (The Structure) |
Hygiene Factors & Structural Integrity Competence is a "Hygiene Factor." Incompetence breaks the "Expectancy Chain," making motivation impossible regardless of vision. Refs: Herzberg (1968); Simons (2002) |
Psychological Capital ("Guts") High "PsyCap" (Hope, Efficacy, Resilience, Optimism). The emotional fortitude to be a "shock absorber" for the team. Ref: Luthans et al. (2007) |
Predictive Coding (Free Energy) The brain is a "prediction machine." Integrity (alignment of word/deed) minimizes "prediction error," reducing cognitive load. Ref: Friston (2010) |
| ROW 3: LEARNING (The Growth) |
Self-Determination Theory (SDT) Creating "High Clarity" environments that satisfy needs for Autonomy and Competence, leading to "Integrated Regulation." Ref: Ryan & Deci (2000) |
Self-Expansion & "Graduation" The drive to expand the self through novel challenges. Overcoming "Bore-out" via the "Alliance" mindset. Ref: Aron & Aron (1986) |
The "SEEKING" System Safety + Challenge triggers the release of dopamine and BDNF, physically rewiring the brain for neuroplasticity. Ref: Panksepp (1998) |
Row 1: Trust
- Bowlby, J. (1988). A Secure Base: Parent-Child Attachment and Healthy Human Development. New York: Basic Books.
- Cozolino, L. (2006). The Neuroscience of Human Relationships: Attachment and the Developing Social Brain. New York: W. W. Norton & Company.
- Edmondson, A. (1999). Psychological safety and learning behavior in work teams. Administrative Science Quarterly, 44(2), 350–383.
- Graen, G. B., & Uhl-Bien, M. (1995). Relationship-based approach to leadership: Development of leader-member exchange (LMX) theory of leadership over 25 years. The Leadership Quarterly, 6(2), 219–247.
Row 2: Integrity
- Friston, K. (2010). The free-energy principle: a unified brain theory? Nature Reviews Neuroscience, 11(2), 127–138.
- Herzberg, F. (1968). One more time: How do you motivate employees? Harvard Business Review, 46, 53–62.
- Luthans, F., Youssef, C. M., & Avolio, B. J. (2007). Psychological Capital: Developing the Human Competitive Edge. Oxford: Oxford University Press.
- Simons, T. (2002). Behavioral integrity: The perceived alignment between managers’ words and deeds as a research focus. Organization Science, 13(1), 18–35.
Row 3: Learning
- Aron, A., & Aron, E. N. (1986). Love and the Expansion of Self: Understanding Attraction and Satisfaction. New York: Hemisphere Publishing.
- Panksepp, J. (1998). Affective Neuroscience: The Foundations of Human and Animal Emotions. Oxford: Oxford University Press.
- Ryan, R. M., & Deci, E. L. (2000). Self-determination theory and the facilitation of intrinsic motivation, social development, and well-being. American Psychologist, 55(1), 68–78.