A conversational AI bot that streamlines the flight booking process, allowing users to search for flights, compare prices, and book tickets directly through a chat interface. 💬🛫
This intelligent bot enables users to have natural conversations about their travel plans. Simply tell the bot your desired travel dates and destinations, and it presents the best options from various airlines. The bot handles everything from initial search to final booking confirmation, all within a seamless chat interface. 👩💻🛄
- Natural language interaction to specify origin, destination, dates, number of travelers, and more. 🧳
- Intuitive dialog flow guides users through each step of the booking process.
- Live flight data integration from multiple airlines for up-to-date prices and availability. ⏱️
- Connector modules support various flight data providers.
- Compare fares across airlines and travel classes. 🏷️
- Sort and filter options by price, duration, layovers, and user preferences.
- Narrow results by price range, specific airlines, travel duration, stopovers, and other criteria. 🚦
- Advanced filter settings for tailored search results.
- In-chat booking with secure payment gateway integration. 💳
- Compliance with privacy and data protection standards. 🛡️
- Instant booking confirmation and e-ticket delivery within the chat. 📧
- Modify or cancel bookings and view full itinerary details. 🔄
- Support for multiple languages with localized responses. 🗺️
- Language detection and switching based on user preferences. 🈯️
- Bot Framework SDK: Microsoft’s framework for building conversational experiences 🤖
- Node.js: Server-side JavaScript runtime 🖥️
- Express: Web framework for Node.js 🕸️
- MySQL: Relational database for storing user and booking data 🗄️
- Azure Bot Service: Hosting and deployment platform ☁️
- Conversational Language Understanding (CLU): NLP service for intent recognition 💡
- Node.js (v12 or higher)
- MySQL database 🛢️
- Bot Framework Emulator (for local testing) ⚙️
- Azure account (for deployment) ☁️
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Clone the repository
git clone https://github.com/yourusername/flight-booking-bot.git cd flight-booking-bot -
Install dependencies
npm install
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Configure environment variables
-
Create a
.envfile in the project root -
Add the following variables:
PORT=3978 MYSQL_HOST=localhost MYSQL_USER=root MYSQL_PASSWORD=yourpassword MYSQL_DATABASE=flights_db CLU_PROJECT_NAME=flychatbot CLU_DEPLOYMENT_NAME=depv1 CLU_API_KEY=yourapikey CLU_API_ENDPOINT=yourCluEndpoint AZURE_APP_ID=your-app-id AZURE_APP_PASSWORD=your-app-password AMADEUS_CLIENT_ID=yourClientId AMADEUS_CLIENT_SECRET=yourSecretkey
-
-
Start the bot 🏁
npm start
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Connect with Bot Framework Emulator 🔗
- Open Bot Framework Emulator
- Connect to
http://localhost:3978/api/messages
Update settings in config/default.json to adjust API endpoints, timeouts, and other parameters.
User: I need a flight from New Delhi to London on August 15, 2025.
Bot: Searching for flights...
User: I need to find a flight from Delhi to Mumbai
Bot: Where would you like to fly from?
User: Delhi
Bot: Where would you like to fly to?
User: Mumbai
Bot: When would you like to travel? (e.g.: "2025-07-15")
User: 2025-07-15
Bot: Here are the available flights:
1. Air India - Flight AI123
10:00 AM → 12:30 PM
Duration: 2h 30m
Price: $150
2. IndiGo - Flight 6E456
11:30 AM → 1:45 PM
Duration: 2h 15m
Price: $125
[Options displayed: Search Another Flight, Book a Flight, Compare Prices]
User: I want to compare flights
Bot: Where would you like to fly from?
User: New York
Bot: Where would you like to fly to?
User: London
Bot: When would you like to depart? (e.g.: "2025-07-15")
User: 2025-07-15
Bot: When would you like to return? (Leave empty for one-way flight)
User: 2025-07-22
Bot: Here are the available flights:
Best Price Options:
1. British Airways BA178 - $450 - 7:30 PM → 7:45 AM (7h 15m)
2. Virgin Atlantic VS26 - $475 - 8:00 PM → 8:30 AM (7h 30m)
3. American Airlines AA100 - $490 - 6:00 PM → 6:30 AM (7h 30m)
Fastest Options:
1. British Airways BA112 - 7h 00m - 9:00 AM → 9:00 PM ($550)
2. Delta DL2 - 7h 05m - 10:30 AM → 10:35 PM ($525)
3. United UA90 - 7h 10m - 11:00 AM → 11:10 PM ($510)
[Interactive flight cards displayed with "Select Flight" buttons]
Bot: Please enter the flight number you want to book:
User: BA178
Bot: You've selected British Airways flight BA178 for $450.
User: I want to book a flight
Bot: From which city would you like to fly?
User: San Francisco
Bot: To which city would you like to fly?
User: Tokyo
Bot: When would you like to depart? (e.g.: "2025-07-15")
User: 2025-07-15
Bot: When would you like to return? (Leave empty for one-way flight)
User: 2025-07-30
Bot: How many travelers?
User: 2
Bot: Which class would you prefer? (Economy, Business, First)
User: Business
Bot: Please confirm your flight details:
- From: San Francisco
- To: Tokyo
- Departure: 2025-07-15
- Return: 2025-07-30
- Travelers: 2
- Class: Business
Is this correct? (yes/no)
User: yes
Bot: Great! Searching for flights...
[Flight options displayed]
User: [Selects a flight]
Bot: Please enter passenger name:
User: John Smith
Bot: Please enter passenger email for confirmation:
User: john.smith@example.com
Bot: Please select a payment method:
[Options: Credit Card, PayPal, Apple Pay]
User: Credit Card
Bot: Please confirm your booking details:
Flight: Japan Airlines JL1
From: San Francisco to Tokyo
Departure: 11:00 AM
Passenger: John Smith
Email: john.smith@example.com
Payment Method: Credit Card
Total Price: $2,450
Would you like to confirm this booking?
User: Yes
Bot: Your booking is confirmed! Booking reference: BK7392
[Itinerary details displayed]
A confirmation email has been sent to john.smith@example.com.
Thank you for booking with our flight service! We hope you have a pleasant journey.
flight-booking-bot/
├── src/
│ ├── controllers/
│ ├── models/
│ ├── services/
│ ├── dialogs/
│ └── index.js
├── config/
│ └── default.json
├── .env
├── package.json
└── README.md
This project is licensed under the MIT License. See the LICENSE file for details.
- Microsoft Bot Framework team for the SDK and documentation
- Flight data providers for API access