This is a Minor Project from Our College and Collaborators of the project are Pankaj Priyadershi and Manav Jain
- a comprehensive solution for managing users, staff, teams, and admins.
- It allows businesses to efficiently handle subscriptions and broadcast messages to all users.
- The platform features real-time chat functionality, enabling seamless communication between users and staff.
- Additionally, it offers robust product management, giving businesses complete control over their offerings.
- Tailwind CSS ensures a fully customizable, sleek interface that adapts effortlessly to different screen sizes, making the system both user-friendly and efficient With its user-friendly interface and powerful backend, the system streamlines operations and enhances customer engagement, making it ideal for businesses looking to optimize their management processes."
-
Create Customer: Implemented a form to allow admins to add new customers, capturing essential details like name, email, contact number, and address.
-
Read Customer Data: Developed functionality to display a list of all customers, providing detailed views with customer information, including order history and interaction logs.
-
Update Customer Information: Allowed admins to edit customer details, such as name, contact information, and preferences, ensuring easy management of customer profiles.
-
Delete Customer: Enabled admins to remove customers from the system, with appropriate confirmations and safeguards to prevent accidental deletions.
-
Real-time Communication: Integrated real-time chat functionality using Socket.IO, allowing instant communication between admins and users.
-
User Authentication: Secured chat access with JWT-based authentication, ensuring that only authorized users and admins can access the chat.
-
Message History: Stored chat history in the database, allowing users and admins to view past conversations.
-
Typing Indicator: Implemented a typing indicator feature to notify the other party when the user is typing a message.
-
Supported both single-line and multi-line messages, including the ability to send and receive messages in real-time.
You can manage users, staff, teams, admins, subscriptions, products, and broadcast messages. Additionally, the system supports real-time chat functionality for seamless communication.
Yes, the system is built using Tailwind CSS, ensuring a responsive design that works smoothly across devices, including smartphones, tablets, and desktops.
Yes, comprehensive documentation and support are available to assist you with setting up and managing the platform efficiently.