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Update sign-in-loop.md #1924

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16 changes: 16 additions & 0 deletions Teams/teams-sign-in/sign-in-loop.md
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Expand Up @@ -120,6 +120,22 @@ For more information, see [Teams preview won't open in Safari](https://support.m
- `https://*.sfbassets.com`
- `https://*.skypeforbusiness.com`

## Extra steps for protected environments

Your organization might use [Defender for Cloud Apps](https://aka.ms/defender-for-cloud-apps) and employ its Conditional Access App Control to control the access to the cloud apps.

Examine the list of safe suffixes on [Defender Cloud Apps troubleshooting page](/defender-cloud-apps/troubleshooting-proxy-url) and check if your Teams URL ends with one of them.

If so, you should add your modified Teams site address to your browser's trusted list.

Let's say your Teams URL is `https://teams.microsoft.com.mcas.ms/`. You must transform it according to your browser's pattern format and add to trusted list as it is described above.

So, depending on you browser, the actual site address you should include will look like:

- Microsoft Edge or Google Chrome: `[*.]teams.microsoft.com.mcas.ms`
- Mozilla Firefox: `https://teams.microsoft.com.mcas.ms`
- Internet Explorer: `https://*.teams.microsoft.com.mcas.ms`

[!INCLUDE [Third-party information disclaimer](../../includes/third-party-information-disclaimer.md)]

Still need help? Go to [Microsoft Community](https://answers.microsoft.com/).