Add ticket update/feed entry creation endpoint functionality #34
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Overview
As part of competitive applications project, a requirement for a new feature was to have the SOAP platform be able to close tickets automatically if the issue resolves itself before the ticket is manually closed or investigated further. As such, this PR covers the addition of the
Updates a ticketendpoint.The post request sent to TDX posts a comment and optionally updates the status of the ticket. If no status is included in the update post request, then the ticket's status will not be changed. The current list of statuses is below: