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Syncronise Organizations from Zendesk to a custom field in Jira

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ZenJiraSync Logo ZenJiraSync

This script pulls all the Organizations in Zendesk and add them as field options to a customfield in Jira

Jira set up

Requirements:

Once installed make sure you list the field you want to edit and create a context for it on the Customfield Editor Plugin settings

jira-config.json

Copy src/config/jira-config.json.template into src/config/jira-config.json and fill in the following settings:

{
    "hostname": "your.jira.url",
    "username": "user",
    "password": "password",
    "customerField": {
        "id": 0000000,
        "context": 00000000
    }
}

Zendesk set up

Copy src/config/zendesk-config.json.template into src/config/zendesk-config.json and fill in the following settings:

zendesk-config.json

{
    "username": "user",
    "token": "password",
    "ignoreOrgs": ["Companies", "to", "ignore"],
    "host": "company.zendesk.com"
}

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