agentic-customer-service-medical-dental-clinic

This software contains an agent based on LangGraph & LangChain for solving general client queries and it could be implemented in whatever channel of this medical clinic (Whatsapp, Telegram, Instagram, etc).

AI Autonomous Agent

It is highly autonomous and it is able to handle different types of secretary tasks like: give general information about the clinic, cancel, reschedule and set appointments, check doctor availability, review if your results are ready, which services the dental clinic offers, etc.

Workflow

Some use cases:

This is a casual chat where the agent books and reschedule books easily:

chat.mp4

Here I provided a wrong ID number and we can see how it handle errors quite good. Also, I provided a demo of how it handle general questions with a RAG approach.

error_handling_and_rag.mp4