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Connecting through proxy requires v.44 #4598

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Connecting through proxy requires v.44
beckykd Jan 27, 2026
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fat fingers
beckykd Jan 27, 2026
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4 changes: 4 additions & 0 deletions docs/guides/faq.mdx
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Expand Up @@ -60,6 +60,10 @@ An API token is a long-lived credential used to [authenticate to the Qiskit Runt

No. You can use either region. The region determines where jobs are run and where the data is kept. Additionally, you can only see and use instances that were created in the instance that you are logged in to. Note that only the us-east region supports the Open Plan.

## Can I connect through a proxy server?

Yes, but you must use Qiskit Runtime v0.44.0 or later.

## What is the data retention policy?

IBM retains your (undeleted) job and usage data for three years while you continue to use the Qiskit Runtime service.
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3 changes: 3 additions & 0 deletions docs/guides/hello-world.ipynb
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Expand Up @@ -77,6 +77,9 @@
" (If you were emailed an invitation to join an account, follow the [steps for invited users](/docs/guides/cloud-setup-invited) instead.)\n",
"\n",
" - Go to [IBM Quantum Platform](https://quantum.cloud.ibm.com/) to log in or create an account.\n",
" <Admonition type=\"note\" title=\"Important\">\n",
" If you connect through a proxy server, you must use Qiskit Runtime v0.44.0 or later.\n",
" </Admonition>\n",
" - Generate your API key (also called an *API token*) on the [dashboard](https://quantum.cloud.ibm.com/), then copy it to a secure location.\n",
" - Go to the [Instances](https://quantum.cloud.ibm.com/instances) page and find the instance you want to use. Hover over its CRN and click to copy it.\n",
"\n",
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