Support case analysis is a critical task for any product-driven company. Understanding customer issues, their frequency, and patterns can significantly enhance product development and customer satisfaction. By completing the below QuickStart guide, you will deploy a Streamlit application that leverages Snowflake Cortex AI features like LLM Inference and Cortex Search for summarization, search and analysis, alongside the LangChain framework to chain together interoperable components for large language models (LLMs).By leveraging Snowflake Cortex, this solution not only processes but also meaningfully summarizes support tickets, aiding in more agile issue resolution and strategic planning.
For prerequisites, environment setup, step-by-step guide and instructions, please refer to the QuickStart Guide.