Customer Relationship Managment System(CRM)

Description

This projet is a Customer Relationship Managment System(CRM), which was designed to manage complex customer interactions and data across multiple channels. It is a seperate system. And it embeds a XGboost model to predict the win-rate(the odds of a transaction), which help to optimize operational efficiency and resource allocation rates, and help enterprises achieve sustained business growth and development.

Technologies Used

• Frontend: Vue.js, Element-ui, Echarts.
• Backend: Spring-boot, Mybatis-plus, Flask.
• Database: MySQL, Redis.
• Other Tools: Git, XGBoost, Random Forest, GBR, LightGBM, and Support Vector Machine.

Installation

Prerequisites

Make sure you have the following installed on your system:

• Vue.js (for frontend installation)
• Java JDK 8 (for backend installation)
• Maven (optional, if using Maven for the backend)
• MySQL (or your preferred database)

Frontend Installation

1. Navigate to the front directory:

   cd front

2. Install dependencies:

   npm install

3. Start the frontend development server:

   npm start

4. Open your browser and navigate to:

   http://localhost:3000
   

Backend Installation

1. Navigate to the back directory:

   cd back

2. Set up the database:

   • Create a new database in MySQL (or your preferred database).
   • Update the database configuration in the application’s properties file, typically located at src/main/resources/application.properties. Replace the placeholders with your database information.

   spring.datasource.url=jdbc:mysql://localhost:3306/your_database_name
   spring.datasource.username=your_username
   spring.datasource.password=your_password

3. Build the project:

   mvn clean install

4. Run the backend server:

   mvn spring-boot:run

5. The backend server should now be running at:

   http://localhost:7000
   

Note

• Ensure the frontend and backend servers are running simultaneously to ensure seamless integration.
• Refer to the documentation for any additional setup or configuration options specific to your project.

Author

• Surui Liu - GitHub - Email

Contact Information

If you have any questions, suggestions, or feedback, feel free to reach out to me at:

• GitHub Issues: CRM-customer-relationship-management-system-/issues
• LinkedIn: SuruiLiu

Contributing

Welcome contributions from the community!