Amy Bot: MLSA Ambassador Project 🤖
Welcome to the repository of "Amy" - the pinnacle of conversational AI, crafted exclusively for the MLSA community.
Powered by Chat GPT-4, Amy is not just any bot; she's been meticulously trained with Student Ambassador Handbook. Whether you're a new ambassador or a seasoned member, Amy is here to provide precise and insightful answers to all your MLSA Program-related queries.
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AI Model: Chat GPT-4-32K
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Platform: Power Virtual Automate (PVA)
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Other Azure resouces:Search Service,Storage account
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Generative Answers:Amy can find and present information from sources without creation of topics.
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GPT-4:Able to generate more accurate and coherent responses.
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User Authentication:Accessible only to MLSA community hence user privacy and security is ensured
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Deep Integration: Trained with data in Student Ambassador Handbook.
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Intelligent Conversations: Rigorous training sessions ensure Amy's exceptional intelligence and adeptness at understanding intricate queries.
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Seamless Experience: Designed and deployed using PVA for smooth user interaction.
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Assistance: Capable of Assisting Student Ambassadors in their journey
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Addressing Queries: Able to address almost all of the student Ambassador's Queries
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Escalation Services: Supports Teams and Email Escalation to SA-Coordinator or SA-Help on Ambassador's request
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Forms:Able to share forms on Student Ambassador's request
Demo To demonstrate Amy’s capabilities, we have prepared some screenshots of her responses to different types of queries. You can see how Amy handles normal queries, escalation to mail, escalation within teams, and searching for forms.
Access to the bot can be granted by sending an email to the following address: Sreya.EP@studentambassadors.com
Video: https://youtu.be/5IfgG-7CN4w?feature=shared
- Normal Queries Amy can answer most of the common questions that Student Ambassadors may have about the program, such as benefits, requirements, levels, badges, etc. She can also provide links to relevant resources, such as the Student Ambassador Handbook, the Learn platform, the GitHub repository, etc
- Escalation to Mail Sometimes, Student Ambassadors may need to contact the SA-Coordinator or the SA-Help team for more specific or urgent issues. Amy can facilitate this by sending an email to the appropriate recipient on behalf of the user. She can also ask for the user’s consent and confirmation before sending the email
- Escalation within Teams Another way to escalate an issue is to use the Teams channel, where Student Ambassadors can interact with each other and the program team. Amy can directly message your issue to the SA Coordinator or SA Help within Teams. She will ask for the user’s consent and confirmation before sending the message
- Searching for Forms Student Ambassadors may need to fill out various forms for different purposes, such as event submission, incentive request, feedback, etc. Amy can help the user find the right form and provide the link to it. She can also explain the purpose and the process of filling out the form
We are 'Catalyst', a team of Microsoft Learn Student Ambassadors. Our team comprises three members: Ricky Rodrigues, Sreya EP, Sayanti Chowdhury . This project was created for submission to the MLSA Project September 2023 cohort.