FAQ

• If the following answers are insufficient or do not address your issue, please feel free to ask in the proper text channels.
• Links to any resources may be found on the plugin’s website: https://tradeshop.github.io

(?) Players cannot buy from shops. Instead they get a message about the shop being closed.
The shop is closed to buyers. To allow for trade, look at the shop and issue the command /tradeshop open. Hint: to reverse this, you can close shops by using /tradeshop close.

(?) Players cannot create shops.
Assuming the config.yml file was not modified improperly, the buyers are lacking the permission tradeshop.create.

(?) I cannot buy stuff from my own shop.
As of v2.2.2, shop owners may trade with their own shops. To this end, enable allow-user-purchasing in the settings.

(?) Players lack permission to buy from shops. (or any other kind of permission)
Make sure they are granted the correct permission nodes. You can ask people within the #general text channel what the permission is, or read our wiki article to make sure all the permissions are correct. If you are not familiar with how to set up a permissions plugin (ie. LuckPerms), ask on their support channels or read their wiki. This is not the place to ask for help with external plugins. https://github.com/Tradeshop/TradeShop/wiki

(?) How do I grant players the proper permissions?
You will have to do this through a permissions plugin of your choosing, such as PermissionsEx or LuckPerms. If you are unsure how it works, google for the official documentation for your choice. Note: Essentials is not a permissions plugin, trying to configure external plugin permissions through Essentials Permissions will not work properly. The list of permissions to grant to players can be found here: https://github.com/Tradeshop/TradeShop/wiki/Permissions

(?) What kind of shops are there? Can I create admin shops?
See the wiki article: https://github.com/Tradeshop/TradeShop/wiki/Sign-Types

(?) After updating the plugin some placeholders in messages such as {PLAYER} or {ITEM} are not replaced correctly.
Please try re-generating your messages.yml file, some messages/placeholders were changed and are not updated automatically in the config. If you do delete your messages.yml file you might want to back it up in order to port over your customized settings.

(?) Can you add X feature?
Submit your suggestion in the text channel #feature-requests-archived , not in #general ! Alternatively, it would be helpful if you submitted it on GitHub.

(?) I think I found a bug, help!
Ask in #general-support and if it is indeed confirmed that this is not a configuration mistake, please submit a Github Issue: https://github.com/Tradeshop/TradeShop/issues If you do not have a Github account and do not wish to open one, please let someone with the @Developers role know about the bug.

(?) I think the wiki is incorrect/incomplete. Or am I doing something fundamentally wrong?
It is entirely possible that the wiki is outdated. Please let us know if you think something should be modified and/or added. Alternatively, should you be in possession of a Github account, you could help out by editing the wiki yourself! Note: intentional abuse is useless, as we can revert the changes.

(?) Is there a guide to setup shops?
Yes, we have an official video tutorial (about 1 min) in the #tutorials channel.

(?) How do I add items with long names or with special metadata?
Use the commands

/ts addcost, setcost, addproduct, setproduct

while holding the item in your hand.

(?) What's the release of TradeShop I should be using on MC 1.XY?
See list: https://github.com/Tradeshop/TradeShop/wiki/Version-Support