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getting_help/extended_support.md

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+(extended-support)=
+
+# Extended support
+
+NRIS provides resources, such as computers, networks, storage systems and a
+software stack that is adapted to the current research being performed in
+Norway. This provides the community with a valuable resource. 
+
+However, what we believe is even more valuable is the fact that you as a user
+have easy access to a broad selection of competences that can be utilized to
+improve the quality, reproducibility and efficiency of your current flow of
+work. Our staff are at the forefront of digital competence and can assist you
+in reaching post state-of-the-art and address that competitive edge you want to
+reach or keep. We also possess domain competence in key fields and can not only
+provide digital competence, but also adapt this to the challenge you are
+having. Together we can thus ensure that this is addressed in the most
+relevant, efficient and result oriented way.
+
+Even though our digital competence is at the forefront, that does not mean we
+only provide assistance and appreciate complex state-of-the-art challenges. On
+the contrary, we would really like to help you and your activity, regardless
+where you are coming from. In fact, sometimes nothing feels better than seeing
+you and your flow or work evolve after getting a little help in the start.
+
+Whether that challenge is small, large, complex or trivial does not matter,
+please `reach out <mailto:support@nris.no>`_ and we will find a common ground
+for collaboration. Using that as an entry point we can figure out together how,
+who and what kind of competences we should involve to address the challenge.
+And for the most part this is free of charge.
+
+A few examples of what we can offer you:
+
+- Figure out what kind of competence you and your team might be lacking and put
+  you in contact with sources of such competences and/or provide training and
+  competence transfer.
+
+- Introduce you and your team to modern practices with respect to code
+  development, maintenance and support.
+
+- Improving the digital and/or scientific quality of your code base.
+
+- Contribute to porting your code base to be ready for high-performance compute facilities.
+
+- Contribute to porting your code base to be ready for utilization of GPU resources.
+
+- Optimizing your code to run more efficient on high-performance compute
+  facilities, including the utilization of GPUs, or the combinations of CPUs
+  and GPUs.
+
+- Assist in developing and facilitating for more automation, reproducibility
+  and high-throughput possibilities in your flow of work. For instance
+  developing workflows that ensures data provenance.
+
+- Competence and insight that sits close to the domain topic of interest.
+  Sometimes it is not enough to have deep digital competence to address a
+  challenge, but one also needs overview of the role and character of this
+  challenge for your flow of work. Typically, optimizing a specific solver
+  might incur unwanted effects on other parts of the program which is hard to
+  understand unless you also understand what the solvers are actually doing.
+
+If you are interested in reading more about our specific stimuli frameworks
+please take a look at {ref}`extended-support-eus`, {ref}`extended-support-aus`,
+{ref}`extended-support-gpu` and {ref}`extended-support-ncc`.
+We encourage you to contact us first to spare you the acronyms and letting us
+do the work of coordinating how to facilitate further progress on your
+challenge.
+
+```{toctree}
+:maxdepth: 1
+
+extended_support/eus.md
+extended_support/aus.md
+extended_support/gpu.md
+extended_support/ncc.md
+```