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Update alarms runbooks #3672

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Jan 19, 2024
Merged

Update alarms runbooks #3672

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04e3dc4
Update API alarms runbooks
krysal Jan 16, 2024
ff8a21a
Update Nuxt alarms runbooks
krysal Jan 16, 2024
fb280db
Update runbook for unhealthy ecs host alarms
krysal Jan 16, 2024
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8 changes: 4 additions & 4 deletions documentation/meta/monitoring/runbooks/api_avg_response_time_above_threshold.md
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# Run Book: API Production Average Response Time above threshold

```{admonition} Metadata
Status: **Unstable**

Maintainer: @krysaldb
Status: **Stable**

Alarm link:
- <https://us-east-1.console.aws.amazon.com/cloudwatch/home?region=us-east-1#alarmsV2:alarm/API+Production+Average+Response+Time+above+threshold?>
- [Alarm details](https://us-east-1.console.aws.amazon.com/cloudwatch/home?region=us-east-1#alarmsV2:alarm/API+Production+Average+Response+Time+above+threshold)
- [ECS-Production-Dashboard](https://us-east-1.console.aws.amazon.com/cloudwatch/home?region=us-east-1#dashboards/dashboard/ECS-Production-Dashboard)
- [Production Database + Elasticsearch dashboard](https://us-east-1.console.aws.amazon.com/cloudwatch/home?region=us-east-1#dashboards/dashboard/Service-Overview)
```

## Severity Guide
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8 changes: 4 additions & 4 deletions documentation/meta/monitoring/runbooks/api_avg_response_time_anomaly.md
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# Run Book: API Production Average Response Time anomaly

```{admonition} Metadata
Status: **Unstable**

Maintainer: @krysaldb
Status: **Stable**

Alarm link:
- <https://us-east-1.console.aws.amazon.com/cloudwatch/home?region=us-east-1#alarmsV2:alarm/API+Production+Average+Response+Time+anomalously+high?>
- [Alarm details](https://us-east-1.console.aws.amazon.com/cloudwatch/home?region=us-east-1#alarmsV2:alarm/API+Production+Average+Response+Time+anomalously+high)
- [ECS-Production-Dashboard](https://us-east-1.console.aws.amazon.com/cloudwatch/home?region=us-east-1#dashboards/dashboard/ECS-Production-Dashboard)
- [Production Database + Elasticsearch dashboard](https://us-east-1.console.aws.amazon.com/cloudwatch/home?region=us-east-1#dashboards/dashboard/Service-Overview)
```

## Severity Guide
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8 changes: 4 additions & 4 deletions documentation/meta/monitoring/runbooks/api_p99_response_time_above_threshold.md
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# Run Book: API Production P99 Response Time above threshold

```{admonition} Metadata
Status: **Unstable**

Maintainer: @krysaldb
Status: **Stable**

Alarm link:
- <https://us-east-1.console.aws.amazon.com/cloudwatch/home?region=us-east-1#alarmsV2:alarm/API+Production+P99+Response+Time+above+threshold?>
- [Alarm details](https://us-east-1.console.aws.amazon.com/cloudwatch/home?region=us-east-1#alarmsV2:alarm/API+Production+P99+Response+Time+above+threshold?)
- [ECS-Production-Dashboard](https://us-east-1.console.aws.amazon.com/cloudwatch/home?region=us-east-1#dashboards/dashboard/ECS-Production-Dashboard)
- [Production Database + Elasticsearch dashboard](https://us-east-1.console.aws.amazon.com/cloudwatch/home?region=us-east-1#dashboards/dashboard/Service-Overview)
```

## Severity Guide
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8 changes: 4 additions & 4 deletions documentation/meta/monitoring/runbooks/api_p99_response_time_anomaly.md
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# Run Book: API Production P99 Response Time anomaly

```{admonition} Metadata
Status: **Unstable**

Maintainer: @krysaldb
Status: **Stable**

Alarm link:
- <https://us-east-1.console.aws.amazon.com/cloudwatch/home?region=us-east-1#alarmsV2:alarm/API+Production+P99+Response+Time+anomalously+high?>
- [Alarm details](https://us-east-1.console.aws.amazon.com/cloudwatch/home?region=us-east-1#alarmsV2:alarm/API+Production+P99+Response+Time+anomalously+high)
- [ECS-Production-Dashboard](https://us-east-1.console.aws.amazon.com/cloudwatch/home?region=us-east-1#dashboards/dashboard/ECS-Production-Dashboard)
- [Production Database + Elasticsearch dashboard](https://us-east-1.console.aws.amazon.com/cloudwatch/home?region=us-east-1#dashboards/dashboard/Service-Overview)
```

## Severity Guide
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8 changes: 4 additions & 4 deletions documentation/meta/monitoring/runbooks/api_request_count_anomaly.md
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# Run Book: API Production Request Count anomalously high

```{admonition} Metadata
Status: **Unstable**

Maintainer: @krysaldb
Status: **Stable**

Alarm link:
- <https://us-east-1.console.aws.amazon.com/cloudwatch/home?region=us-east-1#alarmsV2:alarm/API+Production+Request+Count+anomalously+high?>
- [Alarm details](https://us-east-1.console.aws.amazon.com/cloudwatch/home?region=us-east-1#alarmsV2:alarm/API+Production+Request+Count+anomalously+high)
- [ECS-Production-Dashboard](https://us-east-1.console.aws.amazon.com/cloudwatch/home?region=us-east-1#dashboards/dashboard/ECS-Production-Dashboard)
- [Production Database + Elasticsearch dashboard](https://us-east-1.console.aws.amazon.com/cloudwatch/home?region=us-east-1#dashboards/dashboard/Service-Overview)
```

## Severity Guide
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7 changes: 3 additions & 4 deletions documentation/meta/monitoring/runbooks/nuxt_avg_response_time_above_threshold.md
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# Run Book: Nuxt Production Average Response Time above threshold

```{admonition} Metadata
Status: **Unstable**

Maintainer: @obulat
Status: **Stable**

Alarm link:
- <https://us-east-1.console.aws.amazon.com/cloudwatch/home?region=us-east-1#alarmsV2:alarm/Nuxt+Production+Average+Response+Time+above+threshold?>
- [Alarm details](https://us-east-1.console.aws.amazon.com/cloudwatch/home?region=us-east-1#alarmsV2:alarm/Nuxt+Production+Average+Response+Time+above+threshold)
- [ECS-Production-Dashboard](https://us-east-1.console.aws.amazon.com/cloudwatch/home?region=us-east-1#dashboards/dashboard/ECS-Production-Dashboard)
```

## Severity Guide
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7 changes: 3 additions & 4 deletions documentation/meta/monitoring/runbooks/nuxt_avg_response_time_anomaly.md
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# Run Book: Nuxt Production Average Response Time anomalously high

```{admonition} Metadata
Status: **Unstable**

Maintainer: @obulat
Status: **Stable**

Alarm link:
- <https://us-east-1.console.aws.amazon.com/cloudwatch/home?region=us-east-1#alarmsV2:alarm/Nuxt+Production+Average+Response+Time+anomalously+high?>
- [Alarm details](https://us-east-1.console.aws.amazon.com/cloudwatch/home?region=us-east-1#alarmsV2:alarm/Nuxt+Production+Average+Response+Time+anomalously+high)
- [ECS-Production-Dashboard](https://us-east-1.console.aws.amazon.com/cloudwatch/home?region=us-east-1#dashboards/dashboard/ECS-Production-Dashboard)
```

## Severity Guide
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7 changes: 3 additions & 4 deletions documentation/meta/monitoring/runbooks/nuxt_http_2xx_under_threshold.md
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# Run Book: Nuxt 2XX responses count under threshold

```{admonition} Metadata
Status: **Unstable**

Maintainer: @dhruvkb
Status: **Stable**

Alarm link:
- [production-nuxt](https://us-east-1.console.aws.amazon.com/cloudwatch/home?region=us-east-1#alarmsV2:alarm/Nuxt+Production+HTTP+2XX+responses+count+under+threshold)
- [Alarm details](https://us-east-1.console.aws.amazon.com/cloudwatch/home?region=us-east-1#alarmsV2:alarm/Nuxt+Production+HTTP+2XX+responses+count+under+threshold)
- [ECS-Production-Dashboard](https://us-east-1.console.aws.amazon.com/cloudwatch/home?region=us-east-1#dashboards/dashboard/ECS-Production-Dashboard)
```

## Severity guide
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11 changes: 4 additions & 7 deletions documentation/meta/monitoring/runbooks/nuxt_http_5xx_above_threshold.md
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# Run Book: Nuxt 5XX responses count above threshold

```{admonition} Metadata
Status: **Unstable**

Maintainer: @dhruvkb
Status: **Stable**

Alarm link:
- [production-nuxt](https://us-east-1.console.aws.amazon.com/cloudwatch/home?region=us-east-1#alarmsV2:alarm/Nuxt+Production+HTTP+5XX+responses+count+over+threshold)
- [Alarm details](https://us-east-1.console.aws.amazon.com/cloudwatch/home?region=us-east-1#alarmsV2:alarm/Nuxt+Production+HTTP+5XX+responses+count+over+threshold)
- [ECS-Production-Dashboard](https://us-east-1.console.aws.amazon.com/cloudwatch/home?region=us-east-1#dashboards/dashboard/ECS-Production-Dashboard)
```

## Severity guide
Expand All @@ -25,9 +24,7 @@ errors (this can be checked by observing paths in the Cloudflare logs).
- If the API requests are returning 5XX responses, the severity is high. Further
investigation into the API side is warranted to determine the cause for the
5XX responses. Also refer to the
[API 5XX runbook](/meta/monitoring/runbooks/index.md).

<!-- TODO: Update link to /meta/monitoring/runbooks/api_5xx_above_threshold.md -->
[API 5XX runbook](/meta/monitoring/runbooks/api_http_5xx_above_threshold.md).

## Historical false positives

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4 changes: 1 addition & 3 deletions documentation/meta/monitoring/runbooks/nuxt_p99_response_time_above_threshold.md
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```{admonition} Metadata
Status: **Disabled** until Nuxt request logging is added.

Maintainer: @obulat

Alarm link:
- <https://us-east-1.console.aws.amazon.com/cloudwatch/home?region=us-east-1#alarmsV2:alarm/Nuxt+Production+P99+Response+Time+above+threshold?>
- [Alarm details](https://us-east-1.console.aws.amazon.com/cloudwatch/home?region=us-east-1#alarmsV2:alarm/Nuxt+Production+P99+Response+Time+above+threshold)
```

## Severity Guide
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4 changes: 1 addition & 3 deletions documentation/meta/monitoring/runbooks/nuxt_p99_response_time_anomaly.md
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```{admonition} Metadata
Status: **Disabled** until Nuxt request logging is added.

Maintainer: @obulat

Alarm link:
- <https://us-east-1.console.aws.amazon.com/cloudwatch/home?region=us-east-1#alarmsV2:alarm/Nuxt+Production+P99+Response+Time+anomalously+high>
- [Alarm details](https://us-east-1.console.aws.amazon.com/cloudwatch/home?region=us-east-1#alarmsV2:alarm/Nuxt+Production+P99+Response+Time+anomalously+high>)
```

## Severity Guide
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6 changes: 2 additions & 4 deletions documentation/meta/monitoring/runbooks/nuxt_request_count_anomaly.md
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# Run Book: Nuxt Request Count anomalously high

```{admonition} Metadata
Status: **Unstable**

Maintainer: @dhruvkb
Status: **Stable**

Alarm link:
- [production-nuxt](https://us-east-1.console.aws.amazon.com/cloudwatch/home?region=us-east-1#alarmsV2:alarm/Nuxt+Production+Request+Count+anomalously+high)
- [Alarm details](https://us-east-1.console.aws.amazon.com/cloudwatch/home?region=us-east-1#alarmsV2:alarm/Nuxt+Production+Request+Count+anomalously+high)
```

## Severity guide
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2 changes: 1 addition & 1 deletion documentation/meta/monitoring/runbooks/unhealthy_ecs_hosts.md
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# Run Book: Unhealthy hosts for ECS service

```{admonition} Metadata
Status: **Unstable**
Status: **Stable**


Alarm links:
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