Bombay Dyeing Chatbot

The Bombay Dyeing Chatbot is a basic AI-powered chatbot system built using React, FastAPI, and Ollama. This system helps employees quickly ask work-related questions (e.g., IT issues, HR policies) and get instant responses or ticket creation for further follow-up.

Objective

The chatbot aims to:

• Provide instant answers to common employee queries.
• Generate tickets for unresolved issues.
• Route queries to the correct departments (IT, HR, Admin).

Core Features

• Employee Login: Simple login using Employee ID.
• Query Routing: Directs queries to IT, HR, or Admin departments.
• Chat Interface: A chat bubble layout for seamless interaction with the bot.
• LLM-Powered Replies: Chatbot powered by Ollama for intelligent responses.
• Auto Ticket Generation: Generates sample ticket IDs like IT123, HR456.
• Responsive UI: Fully responsive for both desktop and mobile users.

Tech Stack

• Frontend: React
• Backend: FastAPI (Python)
• Chatbot Engine: Ollama

Running the System

Frontend Setup

1. Clone the repository: git clone https://github.com/amisha-cloud/Bombay_Dyeing_Chatbot.git

2. Navigate to the frontend directory: cd Bombay_Dyeing_Chatbot/frontend

3. Install dependencies: npm install

4. Start the frontend: npm start

Backend Setup

1. Navigate to the backend directory: cd Bombay_Dyeing_Chatbot/backend

2. Install dependencies: pip install -r requirements.txt

3. Run the FastAPI server: uvicorn main:app --reload

Conclusion

The Bombay Dyeing Chatbot streamlines employee query handling by automating responses and ticket creation, improving internal communication and efficiency.