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aws_sra_examples/solutions/account/account_alternate_contacts/README.md
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# Account Alternate Contacts<!-- omit in toc --> | ||
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Copyright Amazon.com, Inc. or its affiliates. All Rights Reserved. SPDX-License-Identifier: CC-BY-SA-4.0 | ||
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## Table of Contents | ||
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- [Table of Contents](#table-of-contents) | ||
- [Introduction](#introduction) | ||
- [Deployed Resource Details](#deployed-resource-details) | ||
- [Implementation Instructions](#implementation-instructions) | ||
- [References](#references) | ||
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--- | ||
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## Introduction | ||
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The Account Alternate Contacts solution sets alternate contacts for all existing and future AWS Organization accounts. | ||
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**Key solution features:** | ||
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- Sets different alternate contacts for: | ||
- `Billing`: The alternate billing contact will receive billing-related notifications, such as invoice availability notifications. | ||
- `Operations`: The alternate operations contact will receive operations-related notifications. | ||
- `Security`: The alternate security contact will receive security-related notifications, including notifications from the AWS Abuse Team. | ||
- Assumes a role in the management and member accounts to set the alternate contacts. | ||
- Sets alternate contacts for all existing accounts including the `management account` and future accounts. | ||
- Ability to delete alternate contacts via a parameter and CloudFormation update event. | ||
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--- | ||
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## Deployed Resource Details | ||
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![Architecture](./documentation/account-alternate-contacts.png) | ||
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### 1.0 Organization Management Account<!-- omit in toc --> | ||
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#### 1.1 AWS CloudFormation<!-- omit in toc --> | ||
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- All resources are deployed via AWS CloudFormation as a `StackSet` and `Stack Instance` within the `management account` or a CloudFormation `Stack` within a specific account. | ||
- The [Customizations for AWS Control Tower](https://aws.amazon.com/solutions/implementations/customizations-for-aws-control-tower/) solution deploys all templates as a CloudFormation `StackSet`. | ||
- For parameter details, review the [AWS CloudFormation templates](templates/). | ||
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#### 1.2 IAM Roles<!-- omit in toc --> | ||
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- The `Lambda IAM Role` is used by the Lambda function to identify existing and future accounts that need Account Alternate Contacts configured. | ||
- The `Configuration IAM Role` is assumed by the Lambda function to set alternate contacts for the management account and the member accounts. | ||
- The `Event Rule IAM Role` is assumed by EventBridge to forward Global events to the `Home Region` default Event Bus. | ||
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#### 1.3 Regional Event Rules<!-- omit in toc --> | ||
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- The `AWS Control Tower Lifecycle Event Rule` triggers the `AWS Lambda Function` when a new AWS Account is provisioned through AWS Control Tower. | ||
- The `Organization Compliance Scheduled Event Rule` triggers the `AWS Lambda Function` to capture AWS Account status updates (e.g. suspended to active). | ||
- A parameter is provided to set the schedule frequency. | ||
- See the [Instructions to Manually Run the Lambda Function](#instructions-to-manually-run-the-lambda-function) for triggering the `AWS Lambda Function` before the next scheduled run time. | ||
- The `AWS Organizations Event Rule` triggers the `AWS Lambda Function` when updates are made to accounts within the organization. | ||
- When AWS Accounts are added to the AWS Organization outside of the AWS Control Tower Account Factory. (e.g. account created via AWS Organizations console, account invited from another AWS Organization). | ||
- When tags are added or updated on AWS Accounts. | ||
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#### 1.4 Global Event Rules<!-- omit in toc --> | ||
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- If the `Home Region` is different from the `Global Region (e.g. us-east-1)`, then global event rules are created within the `Global Region` to forward events to the `Home Region` default Event Bus. | ||
- The `AWS Organizations Event Rule` forwards AWS Organization account update events. | ||
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#### 1.5 Dead Letter Queue (DLQ)<!-- omit in toc --> | ||
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- SQS dead letter queue used for retaining any failed Lambda events. | ||
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#### 1.6 AWS Lambda Function<!-- omit in toc --> | ||
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- The Lambda function includes logic to set Account Alternate Contacts. | ||
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#### 1.7 Lambda CloudWatch Log Group<!-- omit in toc --> | ||
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- All the `AWS Lambda Function` logs are sent to a CloudWatch Log Group `</aws/lambda/<LambdaFunctionName>` to help with debugging and traceability of the actions performed. | ||
- By default the `AWS Lambda Function` will create the CloudWatch Log Group and logs are encrypted with a CloudWatch Logs service managed encryption key. | ||
- Parameters are provided for changing the default log group retention and encryption KMS key. | ||
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#### 1.8 Alarm SNS Topic<!-- omit in toc --> | ||
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- SNS Topic used to notify subscribers when messages hit the Dead Letter Queue (DLQ). | ||
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#### 1.9 SNS Topic<!-- omit in toc --> | ||
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- SNS Topic used to fanout the Lambda function for setting the Account Alternate Contact | ||
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#### 1.10 Account Alternate Contacts<!-- omit in toc --> | ||
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- Account Alternate Contacts (Billing, Operations, Security) are configured for all accounts. | ||
- Account Alternate Contacts can be updated as necessary via CloudFormation parameters. | ||
- Deleting the CloudFormation stack, will not remove the existing Account Alternate Contacts. (see [Solution Delete Instructions](#solution-delete-instructions) for details on deleting alternate contacts) | ||
- **Note:** If a value is provided to the `Exclude Alternate Contact Account Tags` optional CloudFormation parameter, AWS accounts matching those tags will be excluded from account alternate contacts being applied. | ||
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--- | ||
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### 2.0 All Existing and Future Organization Member Accounts<!-- omit in toc --> | ||
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#### 2.1 AWS CloudFormation<!-- omit in toc --> | ||
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- See [1.1 AWS CloudFormation](#11-aws-cloudformation) | ||
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#### 2.2 Configuration IAM Role<!-- omit in toc --> | ||
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- See [1.3 Configuration IAM Role](#13-configuration-iam-role) | ||
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#### 2.3 Account Alternate Contacts<!-- omit in toc --> | ||
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- Account Alternate Contacts (Billing, Operations, Security) are configured for all accounts. | ||
- Account Alternate Contacts can be updated as necessary via CloudFormation parameters. | ||
- Deleting the CloudFormation stack, will not remove the existing Account Alternate Contacts. (see [Solution Delete Instructions](#solution-delete-instructions) for details on deleting alternate contacts) | ||
- **Note:** If a value is provided to the `Exclude Alternate Contact Account Tags` optional CloudFormation parameter, AWS accounts matching those tags will be excluded from account alternate contacts being applied. | ||
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--- | ||
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## Implementation Instructions | ||
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### Prerequisites<!-- omit in toc --> | ||
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1. [Download and Stage the SRA Solutions](../../../docs/DOWNLOAD-AND-STAGE-SOLUTIONS.md). **Note:** This only needs to be done once for all the solutions. | ||
2. Verify that the [SRA Prerequisites Solution](../../common/common_prerequisites/) has been deployed. | ||
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### Solution Deployment<!-- omit in toc --> | ||
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Choose a Deployment Method: | ||
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- [AWS CloudFormation](#aws-cloudformation) | ||
- [Customizations for AWS Control Tower](../../../docs/CFCT-DEPLOYMENT-INSTRUCTIONS.md) | ||
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#### AWS CloudFormation<!-- omit in toc --> | ||
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In the `management account (home region)`, launch an AWS CloudFormation **Stack** using one of the options below: | ||
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- **Option 1:** (Recommended) Use the [sra-account-alternate-contacts-main-ssm.yaml](templates/sra-account-alternate-contacts-main-ssm.yaml) template. This is a more automated approach where some of the CloudFormation parameters are populated from | ||
SSM parameters created by the [SRA Prerequisites Solution](../../common/common_prerequisites/). | ||
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```bash | ||
aws cloudformation deploy --template-file $HOME/aws-sra-examples/aws_sra_examples/solutions/account/account_alternate_contacts/templates/sra-account-alternate-contacts-main-ssm.yaml --stack-name sra-account-alternate-contacts-main-ssm --capabilities CAPABILITY_NAMED_IAM --parameter-overrides pBillingContactAction=add pBillingName=<BILLING_NAME> pBillingTitle=<BILLING_TITLE> pBillingEmail=<BILLING_EMAIL> pBillingPhone=<BILLING_PHONE> pOperationsContactAction=add pOperationsName=<OPERATIONS_NAME> pOperationsTitle=<OPERATIONS_TITLE> pOperationsEmail=<OPERATIONS_EMAIL> pOperationsPhone=<OPERATIONS_PHONE> pSecurityContactAction=add pSecurityName=<SECURITY_NAME> pSecurityTitle=<SECURITY_TITLE> pSecurityEmail=<SECURITY_EMAIL> pSecurityPhone=<SECURITY_PHONE> pSRAAlarmEmail=<SRA_ALARM_EMAIL> pExcludeAlternateContactAccountTags='<EXCLUDE_ALTERNATE_CONTACT_ACCOUNT_TAGS>' | ||
``` | ||
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- **Option 2:** Use the [sra-account-alternate-contacts-main.yaml](templates/sra-account-alternate-contacts-main.yaml) template. Input is required for the CloudFormation parameters where the default is not set. | ||
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```bash | ||
aws cloudformation deploy --template-file $HOME/aws-sra-examples/aws_sra_examples/solutions/account/account_alternate_contacts/templates/sra-account-alternate-contacts-main.yaml --stack-name sra-account-alternate-contacts-main --capabilities CAPABILITY_NAMED_IAM --parameter-overrides pManagementAccountId=<MANAGEMENT_ACCOUNT_ID> pOrganizationId=<ORGANIZATION_ID> pRootOrganizationalUnitId=<ROOT_ORGANIZATIONAL_UNIT_ID> pSRAStagingS3BucketName=<SRA_STAGING_S3_BUCKET_NAME> pBillingContactAction=add pBillingName=<BILLING_NAME> pBillingTitle=<BILLING_TITLE> pBillingEmail=<BILLING_EMAIL> pBillingPhone=<BILLING_PHONE> pOperationsContactAction=add pOperationsName=<OPERATIONS_NAME> pOperationsTitle=<OPERATIONS_TITLE> pOperationsEmail=<OPERATIONS_EMAIL> pOperationsPhone=<OPERATIONS_PHONE> pSecurityContactAction=add pSecurityName=<SECURITY_NAME> pSecurityTitle=<SECURITY_TITLE> pSecurityEmail=<SECURITY_EMAIL> pSecurityPhone=<SECURITY_PHONE> pSRAAlarmEmail=<SRA_ALARM_EMAIL> pExcludeAlternateContactAccountTags='<EXCLUDE_ALTERNATE_CONTACT_ACCOUNT_TAGS>' | ||
``` | ||
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#### Verify Solution Deployment<!-- omit in toc --> | ||
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1. Log into the `management account` and navigate to the Account page | ||
1. Verify that the Alternate Contacts are set correctly. | ||
2. Log into a member account and verify the Alternate Contacts are set correctly. | ||
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#### Solution Delete Instructions<!-- omit in toc --> | ||
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**Note:** Deleting the solution will not delete the existing Account Alternate Contacts. If needed, update the CloudFormation stack to provide new alternate contacts. | ||
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1. (Optional) In the `management account (home region)`, to delete the alternate contacts, change the `Billing Alternate Contact Action`, `Operations Alternate Contact Action`, and `Security Alternate Contact Action` parameters to `delete` and update | ||
the AWS CloudFormation Stack (`sra-account-alternate-contacts-main-ssm` or `sra-account-alternate-contacts-main`). | ||
2. In the `management account (home region)`, delete the AWS CloudFormation **Stack** (`sra-account-alternate-contacts-main-ssm` or `sra-account-alternate-contacts-main`). | ||
3. In the `management account (home region)`, delete the AWS CloudWatch **Log Group** (e.g. /aws/lambda/<solution_name>) for the Lambda function deployed. | ||
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#### Instructions to Manually Run the Lambda Function<!-- omit in toc --> | ||
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1. In the `management account (home region)`. | ||
2. Navigate to the AWS Lambda Functions page. | ||
3. Select the `checkbox` next to the Lambda Function and select `Test` from the `Actions` menu. | ||
4. Scroll down to view the `Test event`. | ||
5. Click the `Test` button to trigger the Lambda Function with the default values. | ||
6. Verify that the updates were successful within the expected account(s). | ||
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--- | ||
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## References | ||
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- [Update the primary and alternate contact information](https://docs.aws.amazon.com/accounts/latest/reference/manage-acct-update-contact.html) | ||
- [Adding, changing, or removing alternate contacts](https://docs.aws.amazon.com/awsaccountbilling/latest/aboutv2/manage-account-payment.html#manage-account-payment-alternate-contacts) |
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# Customizations for AWS Control Tower<!-- omit in toc --> | ||
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Copyright Amazon.com, Inc. or its affiliates. All Rights Reserved. SPDX-License-Identifier: CC-BY-SA-4.0 | ||
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--- | ||
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[Customizations for AWS Control Tower Deployment Instructions](../../../../docs/CFCT-DEPLOYMENT-INSTRUCTIONS.md) |
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.../account/account_alternate_contacts/customizations_for_aws_control_tower/manifest-v2.yaml
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--- | ||
#Default region for deploying Custom Control Tower: Code Pipeline, Step functions, Lambda, SSM parameters, and StackSets | ||
region: us-east-1 | ||
version: 2021-03-15 | ||
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# Control Tower Custom Resources (Service Control Policies or CloudFormation) | ||
resources: | ||
# ----------------------------------------------------------------------------- | ||
# Account Alternate Contacts | ||
# ----------------------------------------------------------------------------- | ||
- name: sra-account-alternate-contacts-main-ssm | ||
resource_file: templates/sra-account-alternate-contacts-main-ssm.yaml | ||
parameters: | ||
- parameter_key: pBillingContactAction | ||
parameter_value: 'add' | ||
- parameter_key: pBillingEmail | ||
parameter_value: '' | ||
- parameter_key: pBillingName | ||
parameter_value: '' | ||
- parameter_key: pBillingPhone | ||
parameter_value: '' | ||
- parameter_key: pBillingTitle | ||
parameter_value: '' | ||
- parameter_key: pComplianceFrequency | ||
parameter_value: 7 | ||
- parameter_key: pCreateLambdaLogGroup | ||
parameter_value: 'false' | ||
- parameter_key: pExcludeAlternateContactAccountTags | ||
parameter_value: '' | ||
- parameter_key: pLambdaLogGroupKmsKey | ||
parameter_value: '' | ||
- parameter_key: pLambdaLogLevel | ||
parameter_value: 'INFO' | ||
- parameter_key: pLambdaLogGroupRetention | ||
parameter_value: '14' | ||
- parameter_key: pOperationsContactAction | ||
parameter_value: 'add' | ||
- parameter_key: pOperationsEmail | ||
parameter_value: '' | ||
- parameter_key: pOperationsName | ||
parameter_value: '' | ||
- parameter_key: pOperationsPhone | ||
parameter_value: '' | ||
- parameter_key: pOperationsTitle | ||
parameter_value: '' | ||
- parameter_key: pSecurityContactAction | ||
parameter_value: 'add' | ||
- parameter_key: pSecurityEmail | ||
parameter_value: '' | ||
- parameter_key: pSecurityName | ||
parameter_value: '' | ||
- parameter_key: pSecurityPhone | ||
parameter_value: '' | ||
- parameter_key: pSecurityTitle | ||
parameter_value: '' | ||
- parameter_key: pSRAAlarmEmail | ||
parameter_value: '' | ||
deploy_method: stack_set | ||
deployment_targets: | ||
accounts: | ||
- REPLACE_ME_ORG_MANAGEMENT_ACCOUNT_NAME | ||
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# - name: sra-account-alternate-contacts-main | ||
# resource_file: templates/sra-account-alternate-contacts-main-ssm.yaml | ||
# parameters: | ||
# - parameter_key: pBillingContactAction | ||
# parameter_value: 'add' | ||
# - parameter_key: pBillingEmail | ||
# parameter_value: '' | ||
# - parameter_key: pBillingName | ||
# parameter_value: '' | ||
# - parameter_key: pBillingPhone | ||
# parameter_value: '' | ||
# - parameter_key: pBillingTitle | ||
# parameter_value: '' | ||
# - parameter_key: pComplianceFrequency | ||
# parameter_value: 7 | ||
# - parameter_key: pCreateLambdaLogGroup | ||
# parameter_value: 'false' | ||
# - parameter_key: pExcludeAlternateContactAccountTags | ||
# parameter_value: '' | ||
# - parameter_key: pLambdaLogGroupKmsKey | ||
# parameter_value: '' | ||
# - parameter_key: pLambdaLogLevel | ||
# parameter_value: 'INFO' | ||
# - parameter_key: pLambdaLogGroupRetention | ||
# parameter_value: '14' | ||
# - parameter_key: pManagementAccountId | ||
# parameter_value: SPECIFY | ||
# - parameter_key: pOperationsContactAction | ||
# parameter_value: 'add' | ||
# - parameter_key: pOperationsEmail | ||
# parameter_value: '' | ||
# - parameter_key: pOperationsName | ||
# parameter_value: '' | ||
# - parameter_key: pOperationsPhone | ||
# parameter_value: '' | ||
# - parameter_key: pOperationsTitle | ||
# parameter_value: '' | ||
# - parameter_key: pOrganizationId | ||
# parameter_value: SPECIFY | ||
# - parameter_key: pRootOrganizationalUnitId | ||
# parameter_value: SPECIFY | ||
# - parameter_key: pSecurityContactAction | ||
# parameter_value: 'add' | ||
# - parameter_key: pSecurityEmail | ||
# parameter_value: '' | ||
# - parameter_key: pSecurityName | ||
# parameter_value: '' | ||
# - parameter_key: pSecurityPhone | ||
# parameter_value: '' | ||
# - parameter_key: pSecurityTitle | ||
# parameter_value: '' | ||
# - parameter_key: pSRAAlarmEmail | ||
# parameter_value: '' | ||
# - parameter_key: pSRAStagingS3BucketName | ||
# parameter_value: SPECIFY | ||
# deploy_method: stack_set | ||
# deployment_targets: | ||
# accounts: | ||
# - REPLACE_ME_ORG_MANAGEMENT_ACCOUNT_NAME |
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--- | ||
#Default region for deploying Custom Control Tower: Code Pipeline, Step functions, Lambda, SSM parameters, and StackSets | ||
region: us-east-1 | ||
version: 2020-01-01 | ||
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# Control Tower Custom Service Control Policies | ||
organization_policies: [] | ||
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# Control Tower Custom CloudFormation Resources | ||
cloudformation_resources: | ||
# ----------------------------------------------------------------------------- | ||
# Account Alternate Contacts | ||
# ----------------------------------------------------------------------------- | ||
- name: sra-account-alternate-contact-main-ssm | ||
template_file: templates/sra-account-alternate-contacts-main-ssm.yaml | ||
parameter_file: parameters/sra-account-alternate-contacts-main-ssm.json | ||
deploy_method: stack_set | ||
deploy_to_account: | ||
- REPLACE_ME_ORG_MANAGEMENT_ACCOUNT_NAME | ||
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# - name: sra-account-alternate-contact-main | ||
# template_file: templates/sra-account-alternate-contact-main.yaml | ||
# parameter_file: parameters/sra-account-alternate-contact-main.json | ||
# deploy_method: stack_set | ||
# deploy_to_account: | ||
# - REPLACE_ME_ORG_MANAGEMENT_ACCOUNT_NAME |
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