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Update NoSigningCredentials error message, add troubleshooting entry (#…
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…975)

Signed-off-by: Daniel Carl Jones <djonesoa@amazon.com>
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dannycjones authored Aug 7, 2024
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23 changes: 23 additions & 0 deletions doc/TROUBLESHOOTING.md
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Expand Up @@ -261,3 +261,26 @@ mountpoint_s3::fuse: write failed: upload error: object exceeded maximum upload

For workloads uploading files larger than 78GiB, we recommend configuring a larger part size using the `--write-part-size <MiB>` command-line argument.
For more information, see [Mountpoint's configuration documentation](https://github.com/awslabs/mountpoint-s3/blob/main/doc/CONFIGURATION.md#maximum-object-size).

## Credentials errors

If you are seeing errors such as "No signing credentials available, see CRT debug logs" or "No signing credentials found",
this means that Mountpoint was unable to load credentials to sign the request it was attempting to make.
This could be due to no credentials being available or an error with the credentials provider.

We recommend reviewing the AWS Common Runtime (CRT) client logs to identify the issue by using the `--debug-crt` command-line argument.
The output is verbose, however it should be possible to identify the error coming from the AWS CRT.
Review [Mountpoint's logging documentation](https://github.com/awslabs/mountpoint-s3/blob/main/doc/LOGGING.md#advanced-logging-verbosity-options) for more information on how to configure logging.

As an example, the logs below shows some error emitted when using an invalid `credential_source` property in an AWS Profile.

```
DEBUG awscrt::AWSProfile: Creating profile collection from file at "/home/ec2-user/.aws/config"
INFO awscrt::AuthCredentialsProvider: static: profile my-profile has role_arn property is set to arn:aws:iam::111122223333:role/my-iam-role, attempting to create an STS credentials provider.
DEBUG awscrt::AuthCredentialsProvider: static: computed session_name as aws-common-runtime-profile-config-19
INFO awscrt::AuthCredentialsProvider: static: credential_source property set to SomeWrongSource
ERROR awscrt::AuthCredentialsProvider: static: invalid credential_source property: SomeWrongSource
```

For more information on how to configure the AWS credentials Mountpoint uses,
see [Mountpoint's configuration documentation](https://github.com/awslabs/mountpoint-s3/blob/main/doc/CONFIGURATION.md#aws-credentials).
4 changes: 2 additions & 2 deletions mountpoint-s3-client/src/s3_crt_client.rs
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Expand Up @@ -965,8 +965,8 @@ pub enum S3RequestError {
#[error("Forbidden: {0}")]
Forbidden(String, ClientErrorMetadata),

/// No signing credential is set for requests
#[error("No signing credentials found")]
/// The request was attempted but could not be signed due to no available credentials
#[error("No signing credentials available, see CRT debug logs")]
NoSigningCredentials,

/// The request was canceled
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