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The Laravel eCommerce RMA extension allows the customers to create an RMA request for the product return, exchange, refund, or cancel an order.

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Bagisto RMA

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Introduction

Bagisto RMA will help customers to request for return / cancel / exchange products during the stipulated time-period. If admin is satisfied with the RMA reason of the customer then admin could proceed the request of cancel, return or exchange.

  • Customers can request RMA to cancel order.
  • Customers can generate RMA for Return/Exchange.
  • Customer will be able to send message over the request of RMA.
  • Dynamic selection of items for an order for making RMA request.
  • Admin will create the RMA reasons.
  • Admin will be able to send message over the request of RMA.
  • Admin can see the list of all the RMA.
  • Admin can solve the Requested RMA for products.
  • Guest user can request a RMA to cancel order.
  • Guest user can generate RMA for Return/Exchange.
  • Admin can set “Default Allowed Days” to create RMA by buyer.
  • Supported product types are Bundle product, Grouped product, Configurable product, Simple product.

Requirements

  • Bagisto: v1.3.3

Installation

  • Run the following command
composer require bagisto/bagisto-rma
  • Goto config/concord.php file and add following line under 'modules'
\Webkul\RMA\Providers\RepositoryServiceProvider::class
  • Run the following command to complete the setup
php artisan rma:install

Configuration

  • Enable the Guest user RMA from the Admin Panel:

    • For Default theme place this url in
    Admin->Settings->Channels->Edit Channel->Footer Content->goto Code view->Add this line of url as you want
    
    <li><a href="{!! url('guest/login') !!}">RMA Returns</a></li>
    
    • For Velocity theme place this url in
    Admin->Velocity->Meta Data->Footer->Footer Middle Content->goto Code view->Add this line of url as you want
    
    <li><a href="{!! url('guest/login') !!}">RMA Returns</a></li>