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Take a moment to familiarize yourself with all the solution components shown above. Jump to the following links for descriptions of components: Artifact | Artifact Rule | Artifact Upload Check | MCS.ArtifactManagement
The configuration of the Artifact Management Framework can be described using these pages:
- Configuration of Artifact Types - This page describes how to configure artifact types to match your organization's needs.
- Configuration for OOB Entities - This page describes how to configure rules regarding the Case, Account, and Contact entities.
- Configuration for New Entities - This page describes how to configure rules regarding a new entity of your choosing.