I’m Chavindu Nuwanpriya — Founder & CEO at BitLab (Pvt) Ltd 🌍 Based in Sri Lanka | IT Professional | Full-Stack Web & Digital Solutions

I lead BitLab, where we specialise in delivering end-to-end digital services for SMBs, including:

• Web design & development (static sites, headless CMS, Next.js, Hugo)
• Web hosting, maintenance & security hardening (SPF/DKIM/DMARC, monitoring)
• Digital marketing, influencer campaigns, content & branding
• Custom ERP/CRM/HRM solutions tailored for clients
• AI integration (chatbots, automation via n8n + Gemini)

Our differentiators? Local support, rapid delivery, deep customisation and AI-enabled workflows.

Feel free to explore my repositories for code snippets, plugins, and open-source tools. I regularly publish new projects and contributions.

In addition to my entrepreneurial work, I am an experienced IT professional with a strong background in IT Service Management (ITSM), infrastructure oversight, and stakeholder engagement.

My corporate experience includes:

• Senior IT Executive at LAUGFS Holdings Limited: Managing incidents and service requests via the IT Service Desk, and overseeing ITSM processes (Incident, Change, Service Level).
• IT Executive at Carlton Garments (Pvt) Ltd: Administering Windows Active Directory, PABX, and CCTV systems, and managing vendor relations and IT procurement.
• Core Competencies: Microsoft 365 Administration, Active Directory, Network Management, Vendor & ISP Management, and End-User Support.
• Key Achievement: Developed a custom ITSM ticket monitoring and analysis tool using SQL and PHP to track ticket volumes, team performance, and issue trends.

• Languages: PHP, SQL, JavaScript/TypeScript, Ruby, Shell, CSS/HTML
• Frameworks/Tools: WordPress, Next.js, Hugo, n8n, Gemini API, Headless CMS
• Microsoft Stack: Power Automate

• Core Services: ITSM Process Management (Incident, Change, Service Level), IT Service Desk Management
• Microsoft Admin: Microsoft 365 Administration (User/Email/OneDrive), Windows Active Directory Administration
• Systems: PABX & CCTV System Management, Kaspersky AV Endpoint Management
• Networking: Network Configuration & Management

• Vendor & Procurement: Vendor & ISP Management, IT Asset Management & Procurement
• Data: Data Analysis using Excel
• Business Skills: Analytical & Problem-Solving, Team Leadership & Collaboration, Stakeholder Engagement

• Services: SEO, Content Writing, Reels/Motion Graphics, Packaging Design
• Security: Hosting, Monitoring, SPF/DKIM/DMARC, Security Hardening

• Microsoft Certified: Azure Fundamentals - AZ 900 (Reading)
• Microsoft Certified: Azure Administrator Associate - AZ 104 (Reading)
• Google: IT Support Professional Certificate (Specialization)
• Google: Introduction to Generative AI
• IBM: Introduction to Technical Support
• ITIL: Introduction to ITIL® V4
• Microsoft: Certified Microsoft Innovative Educator

• Master of Business Administration (MBA) (Reading) - University of Sunderland
• Bachelor of Information Technology (BIT) (Reading) - University of Colombo School of Computing
• Diploma in Strategic Management and Leadership - OTHM Level 7
• Diploma in Information Technology - University of Colombo School of Computing

Whether you’re a small business looking for an all-in-one digital solution, or a brand needing a custom tool with AI baked in, I’d love to hear from you.

• 🌐 Visit: bitlab.lk
• 📧 Email: chavindu@bitlab.lk
• 🔗 LinkedIn: linkedin.com/in/chavindu

“Innovation, agility and deep customisation — let’s build something great together.”