Update Help and Support

docs/source/help-support.rst

@@ -1,35 +1,49 @@
-=================
+================
 Help and support
-=================
+================
 
-* Get free community support with our `Google group
-  <https://groups.google.com/a/anaconda.com/forum/#!forum/anaconda>`_.
+Community support
+======================
 
-* Paid `support <https://www.anaconda.com/support/>`_,
-  `training <https://www.anaconda.com/training/>`_ and
-  `consulting <https://www.anaconda.com/consulting/>`_
-  options are available. Our teaching philosophy is that the best
-  way to learn is with hands-on experience addressing real-world
-  problems. Courses are available to individuals online, at
-  numerous sites, or in-house at your place of business. We also
-  offer consulting services for the analysis, management and
-  visualization of scientific and business data or optimizing
-  your processing workflows on modern hardware and GPUs.
+Use the following tools to ask and answer questions, discuss ways to use conda,
+request new features, and submit any other comments you might have.
 
-* Support is included in purchases of `Anaconda Enterprise
-  <https://www.anaconda.com/enterprise/>`_.
+.. grid:: 1 2 2 2
 
+  .. grid-item::
 
-Join the conda email group
-===========================
+     .. card:: Conda community forum
+        :link: https://conda.discourse.group/
+
+        Join our Discourse forum for conda discussion and news
+
+  .. grid-item::
+
+     .. card:: Conda Matrix chat
+        :link: https://matrix.to/#/#conda:matrix.org
+
+        Chat about conda issues and projects with other users
+
+  .. grid-item::
+
+     .. card:: Anaconda community forum
+        :link: https://community.anaconda.cloud/
+
+        Ask and answer questions about Anaconda's products
 
-Join the mailing lists for both `Anaconda
-<https://groups.google.com/a/anaconda.com/forum/#!forum/anaconda>`_
-and `conda
-<https://groups.google.com/a/anaconda.com/forum/#!forum/conda>`_.
-Ask questions, answer questions, discuss ways to use conda,
-request new features and submit any other comments you may have.
+Paid support
+============
 
+The conda organization does not directly offer paid support, training, or
+consultation on conda package management or creation. However, this section
+lists organizations that do provide such services. If your organization would
+like to be added to this list, please open a pull request against the `conda-docs repository <https://github.com/conda/conda-docs>`_.
+
+Anaconda
+--------
+
+See Anaconda's `Help and Support page <https://docs.anaconda.com/reference/help-support/>`_
+for information on its paid support and consultation programs.
 
 Contribute recipes to GitHub
 ============================
@@ -47,81 +61,36 @@ feedstocks, submit them to `conda-forge
 <https://github.com/bioconda/bioconda-recipes>`_ with a pull request.
 
 Feedstocks are welcome for programs that use any license, such as GPL,
-BSD, MIT or Apache, and all of the recipes the conda-forge and
-bioconda repositories are released into the public domain.
-
-
-Report bugs
-==============
-
-If you find a bug, search to see if it has already been reported,
+BSD, MIT or Apache, and all of the rt has already been reported,
 and then report it if no one else has.
 
 Issues with the conda documentation are tracked on GitHub at
 https://github.com/conda/conda-docs/issues.
 
-For issues with conda, conda-build, repo.anaconda.com, anaconda.org,
-and specific conda packages, please see :ref:`new-issues`.
-
-Presentations and blog posts
-============================
+.. note::
 
-* `Packaging and Deployment with conda---Travis Oliphant
-  <https://speakerdeck.com/teoliphant/packaging-and-deployment-with-conda>`_.
+   The conda-docs repository includes documentation that is common for conda
+   and conda-build, as well as landing pages for those projects.
 
-* `Anaconda Developer Blog <https://www.anaconda.com/blog/developer-blog/>`_.
+   The documentation for conda, conda-build, and other conda-related
+   projects can be found in their respective repositories.
 
+   To create issues for conda, conda-build, repo.anaconda.com, anaconda.org,
+   and specific conda packages, please see the individual repo
+   links in the :ref:`New issues <new-issues>` section of the Contributing guide.
 
-Conda announcements list
-========================
+Conda Announce mailing list
+===========================
 
-Conda Announcements is a low-traffic email list for news and
-updates directly from the conda core team. By providing your
-email address below, you consent to join Conda Announcements. It
-is not a marketing list. We never sell, give away or distribute
+Conda Announce (`announce@lists.conda.org <https://lists.conda.org/wws/info/announce>`_)
+is a low-traffic email list for news and
+updates directly from the conda core team. It
+is not a marketing list. We never sell, give away, or distribute
 your email address to third parties.
 
 * No more than 1 email per week, usually less.
 * Project announcements relevant to all conda users.
 * No corporate marketing hype.
 * No spam.
 
-For convenience, we use MailChimp to manage subscriptions,
-including `archived announcements
-<http://us13.campaign-archive1.com/home/?u=28f85eefa68de727efcbd93f9&id=cb4ca49e7d>`_.
-
-Upon clicking the "Consent and Subscribe" button, you will receive an email that
-contains a link to confirm your subscription. You must click this link to activate
-your subscription. You can opt-out at any time by clicking the "Unsubscribe" link
-included in any email we send through this announcement list, or by contacting
-privacy@anaconda.com.
-
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+Subscribe `here <https://lists.conda.org/wws/subscribe/announce>`__.