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# Communication Channels | ||
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The DataHive network maintains multiple communication channels for [node operators](/docs/onboarding/nodes.md) to stay informed and receive support. | ||
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## Official Channels | ||
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**Primary Communications** | ||
- [Network updates](/docs/onboarding/updates.md) | ||
- [Performance notifications](/docs/onboarding/performance/notifications.md) | ||
- [Security alerts](/docs/onboarding/security/alerts.md) | ||
- [Maintenance schedules](/docs/onboarding/maintenance.md) | ||
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## Support Channels | ||
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**Technical Support** | ||
- [Node operation assistance](/docs/onboarding/support/operations.md) | ||
- [Troubleshooting guidance](/docs/onboarding/support/troubleshooting.md) | ||
- [Configuration help](/docs/onboarding/support/configuration.md) | ||
- [Emergency support](/docs/onboarding/support/emergency.md) | ||
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## Community Engagement | ||
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**Network Participation** | ||
- [Governance proposals](/docs/onboarding/governance/proposals.md) | ||
- [Network discussions](/docs/onboarding/community/discussions.md) | ||
- [Development updates](/docs/onboarding/development.md) | ||
- [Feature requests](/docs/onboarding/features/requests.md) | ||
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## Notification Settings | ||
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**Alert Preferences** | ||
- Critical alerts (mandatory) | ||
- Performance updates | ||
- Network announcements | ||
- Community messages | ||
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## Contact Methods | ||
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**Support Access** | ||
- [Technical dashboard](/docs/onboarding/dashboard.md) | ||
- [Support ticket system](/docs/onboarding/support/tickets.md) | ||
- [Emergency hotline](/docs/onboarding/support/emergency.md) | ||
- [Community forums](/docs/onboarding/community/forums.md) | ||
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# Platinum Elite Status | ||
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Platinum Elite (96-97%) represents an advanced achievement tier in the DataHive network, offering enhanced rewards and privileges for exceptional [node operators](/docs/onboarding/nodes.md). | ||
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## Qualification Requirements | ||
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**Performance Metrics** | ||
- Maintain 96-97% [node uptime](/docs/onboarding/performance/uptime.md) | ||
- Achieve top 20% [network ranking](/docs/onboarding/performance/ranking.md) | ||
- Complete 4,000+ weekly [tasks](/docs/onboarding/tasks.md) | ||
- Demonstrate superior [validation accuracy](/docs/onboarding/performance/validation.md) | ||
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## Elite Benefits | ||
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**Network Privileges** | ||
- 2.5x [TGE participation](/docs/onboarding/tge/participation.md) multiplier | ||
- Increased [task allocation](/docs/onboarding/tasks/allocation.md) | ||
- Advanced [monitoring tools](/docs/onboarding/monitoring.md) | ||
- Priority [technical support](/docs/onboarding/support.md) | ||
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**Reward Enhancements** | ||
- Enhanced [staking rewards](/docs/onboarding/staking/rewards.md) | ||
- Performance bonus multipliers | ||
- Special event participation | ||
- Network governance rights | ||
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## Maintenance Requirements | ||
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**Performance Standards** | ||
- Weekly performance evaluation | ||
- Monthly status review | ||
- Regular quality assessments | ||
- Continuous contribution monitoring | ||
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## Advancement Path | ||
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**Diamond Requirements** | ||
- Increase performance to 97%+ | ||
- Enhance task completion rates | ||
- Improve validation accuracy | ||
- Maintain consistent uptime | ||
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*Note: Platinum Elite status requires continuous maintenance of qualification metrics and is subject to weekly review.* | ||
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# Silver Tier Status | ||
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Silver tier (85-88%) represents the entry level achievement tier in the [DataHive network](/docs/onboarding/network.md), providing foundational benefits for [node operators](/docs/onboarding/nodes.md). | ||
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## Qualification Requirements | ||
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**Performance Metrics** | ||
- Maintain 85-88% [node uptime](/docs/onboarding/performance/uptime.md) | ||
- Achieve top 50% [network ranking](/docs/onboarding/performance/ranking.md) | ||
- Complete 2,000+ weekly [tasks](/docs/onboarding/tasks.md) | ||
- Meet basic [validation accuracy](/docs/onboarding/performance/validation.md) requirements | ||
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## Tier Benefits | ||
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**Network Privileges** | ||
- 1.0x [TGE participation](/docs/onboarding/tge/participation.md) multiplier | ||
- Standard [task allocation](/docs/onboarding/tasks/allocation.md) | ||
- Basic [monitoring tools](/docs/onboarding/monitoring.md) | ||
- Standard [technical support](/docs/onboarding/support.md) | ||
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**Reward Structure** | ||
- Base [staking rewards](/docs/onboarding/staking/rewards.md) | ||
- Standard performance metrics | ||
- Entry-level network privileges | ||
- Basic governance participation | ||
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## Status Maintenance | ||
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**Performance Monitoring** | ||
- Weekly performance evaluation | ||
- Basic metric tracking | ||
- Status notifications | ||
- Performance improvement guidance | ||
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## Advancement Path | ||
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**Silver Elite Requirements** | ||
- Increase performance to 88%+ | ||
- Improve task completion rates | ||
- Enhance validation accuracy | ||
- Maintain consistent uptime | ||
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*Note: Silver tier status requires continuous maintenance of qualification metrics and is subject to weekly review.* | ||
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# MetaMask Wallet Integration | ||
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MetaMask serves as a primary wallet interface for [node operators](/docs/onboarding/nodes.md) in the DataHive network, enabling secure authentication and transaction management. | ||
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## Setup Requirements | ||
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**Prerequisites** | ||
- Chrome, Firefox, or Brave browser | ||
- MetaMask browser extension installed | ||
- ETH for gas fees | ||
- Compatible network configuration | ||
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## Network Configuration | ||
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**Required Settings** | ||
- Network: OP Sepolia | ||
- Chain ID: 11155420 | ||
- RPC URL: https://sepolia.optimism.io | ||
- Currency Symbol: ETH | ||
- Block Explorer: Optimism Sepolia | ||
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## Connection Process | ||
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**Initial Setup** | ||
- Access DataHive platform | ||
- Click "Connect Wallet" | ||
- Select MetaMask from available options | ||
- Approve connection request | ||
- Sign verification message | ||
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## Security Guidelines | ||
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**Best Practices** | ||
- Enable [two-factor authentication](/docs/onboarding/security/2fa.md) | ||
- Backup seed phrase securely offline | ||
- Use hardware wallet for large stakes | ||
- Review all transaction details | ||
- Keep MetaMask updated | ||
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## Transaction Types | ||
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**Common Operations** | ||
- [Node registration](/docs/onboarding/registration.md) | ||
- [Staking deposits](/docs/onboarding/staking/deposits.md) | ||
- [Fee payments](/docs/onboarding/fees.md) | ||
- [Reward withdrawals](/docs/onboarding/rewards/withdrawal.md) | ||
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## Troubleshooting | ||
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**Common Issues** | ||
- Network connection errors | ||
- Transaction failures | ||
- Gas estimation issues | ||
- Pending transactions | ||
- Network congestion | ||
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*Note: Ensure your MetaMask wallet has sufficient ETH for gas fees before initiating any transactions.* |