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How to get a hold of .NET Engineering Services
Anyone working with the Engineering Services shared infrastructure is encouraged to join the .NET Core Engineering Partners alias . This grants access to engineering resources and is the primary alias by which Engineering Services communicates en masse with its users about system issues.
The .NET Core Eng Services Partners Team is a preferred resource for general communications amongst all involved teams on the shared infrastructure.
Coverage is provided by teams in Redmond and Prague and response time is expected to be within a few business hours.
- Post to the First Responder channel in the ".NET Core Eng Services Partners" Team in Microsoft Teams
- Email .NET Core Engineering at dnceng@microsoft.com
- Mention @dotnet/dnceng in your GitHub PR/issue
The Engineering Servicing teams strives to answer all requests, urgent or not, promptly on all channels. If you wish to highlight an urgent issue, please additionally communicate over these channels.
- Email .NET Core Engineering HOT dncenghot@microsoft.com
The escalation path is directly with managers.
File an issue in the arcade GitHub repository and tag any individuals who might be interested. Issues are triaged every week.