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FrequentlyAskedQuestions
#Frequently Asked Questions (FAQ)
How do I prevent K-9 Mail from reporting unread messages I already read from my desktop? I'm using POP3.
This is a POP3 limitation: that protocol doesn't report/support READ/UNREAD status. IMAP addresses this limitation.
Google doesn't let programs installed on SD run as services, which we need to do in order to be able to fetch your mail.
Do the following to replace default signature in K-9 with your personal signature for any email account or stop K-9 default signature for that particular account:
Open K-9, select email account in which you wish to create a signature. Key Sequence: Menu/Settings/Account Settings/Sending Mail/Composition Defaults
In this dialog, you can enter Your Name, Your Email Address, Bcc all messages to, CHECK (or uncheck) USE SIGNATURE, enter your signature using correct syntax of top line of signature with -- followed by a line break, and enter your desired signature. Choose radio button to place Signature position before or after quoted text.
"Account settings" (via long click or Menu) > "Folders" ("Incoming server" in pre-3.400 versions)
K-9 Mail uses the standard Android way to inherit external app features (Intents); you need a file manager application in order to choose any file.
Compatible file managers:
Please use the Back key to leave all settings screens in order to trigger settings save.
K-9 lets you choose to only sync the most recent messages to your phone. This particuar feature operates on all messages, even if you've chosen to sync only the last 10 messages to your phone.
Some device have very inefficient storage. Try switching storage (3.400+ only).
You've turned on "push" mail and marked a lot of folders for push. IMAP push requires one connection per folder.
K-9 normally doesn't take much bandwidth. It is comparable to other Android mail applications such as GMail. However, there may be some situations where K-9 can consume up to 150k of bandwidth everytime an account is refreshed.
This normally happen when you have a POP account that has a huge inbox folder. If you have a inbox of about 2500 messages in it, it would generate data exchange between K-9 and the POP server in the order of 120k per refresh query.
To prevent that to happen, you simply have to move all these messages in another folder in your account. We don't recommand to keep all your incoming messages into the inbox of your POP account.
If you can't find a similar problem at http://code.google.com/p/k9mail/issues/list, please file a new issue and provide a debug log and detailed steps on how to reproduce the problem if possible.
See also: How to build K-9 Mail.