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Design Thinking Method Toolbox for IT Teams

This repository contains my master thesis about how to integrate Design Thinking into agile IT development teams, with the goal to increase empathy towards the own team and the end user as well as to increase product understanding. The final goal was to create a method toolbox that can be used in day-to-day development.

The final toolbox consists of twelve methods

  • Personal Inventory
  • Character Profiles
  • Customer Journey Map
  • Five Whys
  • Letter to Grandma
  • A Beginner' Mind
  • 30 Second Sketch
  • Powers of Ten
  • Feedback Capture Grid
  • Five Finger Feedback
  • Empathy Tools
  • Paper Prototype

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Thesis

DT@IT Toolbox - Master Thesis

Method Sheets

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Please contact me if you need more information or have any type of suggestions.

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Design Thinking Method Toolbox for IT Teams

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