Add call out regarding OS notifications (#25139)

fleetdm · Jan 3, 2025 · ba359ea · ba359ea
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commit ba359ea
Showing 1 changed file with 3 additions and 1 deletion.
diff --git a/articles/enforce-os-updates.md b/articles/enforce-os-updates.md
@@ -34,7 +34,9 @@ OS version enforcement options are declared within the [controls](https://fleetd
 
 ### macOS
 
-When a minimum version is enforced, end users see a native macOS notification (DDM) once per day. Users can choose to update ahead of the deadline or schedule it for that night. 24 hours before the deadline, the notification appears hourly and ignores Do Not Disturb. One hour before the deadline, the notification appears every 30 minutes and then every 10 minutes.   
+When a minimum version is enforced, end users see a native macOS notification (DDM) once per day. Users can choose to update ahead of the deadline or schedule it for that night. 24 hours before the deadline, the notification appears hourly and ignores Do Not Disturb. One hour before the deadline, the notification appears every 30 minutes and then every 10 minutes.
+
+> Certain user preferences may suppress macOS update notifications. To prevent users from being surprised by a forced update or unexpected restart, consider communicating OS update deadlines through additional channels.
 
 If the host was turned off when the deadline passed, the update will be scheduled an hour after it’s turned on.