Skip to content

Commit

Permalink
Fixed the broken numbered list under "Feedback" (#23769)
Browse files Browse the repository at this point in the history
  • Loading branch information
jmwatts authored Nov 13, 2024
1 parent f8e09ad commit f1ec0df
Showing 1 changed file with 2 additions and 0 deletions.
2 changes: 2 additions & 0 deletions handbook/company/communications.md
Original file line number Diff line number Diff line change
Expand Up @@ -1030,10 +1030,12 @@ At Fleet, performance feedback is a continuous process. We give feedback (partic
- Feedback is how we improve. We encourage all Fleeties to share candid and helpful feedback with each other. We use the "4A" feedback pattern:

When _giving_ feedback:

1. **Aim to assist**: Feedback must be given with positive intent. Feedback must be framed around how it can help the individual or the company.
2. **Actionable**: Feedback must be actionable and focus on what the recipient can do differently.

When _receiving_ feedback:

3. **Appreciate**: It is natural to feel defensive when hearing criticism. Rather than immediately reacting, listen carefully and be open-minded without becoming defensive or angry.
4. **Accept or discard**: Listen and consider all feedback, then decide to accept or discard. The decision to react to the feedback is entirely up to the recipient.

Expand Down

0 comments on commit f1ec0df

Please sign in to comment.