fix: Resolve ticket view for admin

[niraj2477]

Issue : #1433

• After fix Administrator is able to view all the tickets and also able to view single view of the ticket.

[codecov]

Codecov Report

Patch coverage: 33.33% and project coverage change: +0.03% 🎉

Comparison is base (aa05ef6) 13.15% compared to head (51649cf) 13.19%.
Report is 7 commits behind head on main.

Additional details and impacted files

@@            Coverage Diff             @@
##             main    #1434      +/-   ##
==========================================
+ Coverage   13.15%   13.19%   +0.03%     
==========================================
  Files          56       56              
  Lines        1953     1956       +3     
==========================================
+ Hits          257      258       +1     
- Misses       1696     1698       +2     

Files Changed	Coverage Δ
helpdesk/helpdesk/doctype/hd_ticket/api.py	0.00% <0.00%> (ø)
helpdesk/utils.py	32.55% <50.00%> (+0.85%)	⬆️
helpdesk/helpdesk/doctype/hd_ticket/hd_ticket.py	21.74% <100.00%> (ø)

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