docs: update info in FAQ with alternative field data collection tools

README.md

@@ -40,10 +40,11 @@ the purpose of tagging the features with _field-verified_ information.
 While there are many excellent applications for tagging map features already,
 the FMTM aims to solve the problem of **coordinating** field mapping campaigns.
 
-> More details can be found in this
+> More details can be found here:
 > [overview](https://www.hotosm.org/updates/field-mapping-tasking-manager-fmtm),
 > [timeline](https://docs.fmtm.dev/timeline) and the
 > [docs](https://docs.fmtm.dev) page.
+> [faq](https://docs.fmtm.dev/faq) page.
 
 ## How FMTM Works
 

docs/about/faq.md

@@ -1,15 +1,92 @@
 # ❓ Frequently Asked Questions ❓
 
-## For Users
+## General
+
+**Q:** What is the Field Mapping Tasking Manager (FMTM)?
+
+**A:** The Field Mapping Tasking Manager (FMTM) is an online platform that
+allows contributors to participate in mapping projects related to
+humanitarian and development work.
+
+---
+
+Q: What problem does it solve?
 
-Q: What is FMTM?
+**A:** There are a few great tools for adding tags to OpenStreetMap in the field
+already. FMTM is not aiming to compete with these tools, but instead has two goals:
 
-**A:** FMTM stands for Field Monitoring Task Manager. It is a web-based
-application that facilitates remote monitoring of field activities for
-humanitarian organizations.
+    1. To solve the challenge of effectively coordinating mappers to work together
+    when mapping an entire area of interest. It can be difficult to **subdivide tasks**
+    and know **who is working on what tasks.**. FMTM should solve this problem.
+
+    2. Allow for coordinated field mapping outside of OpenStreetMap. Sometimes
+    OpenStreetMap is not an appropriate target for the collected data, so a data
+    flow outside of this ecosystem should be possible too.
 
 ---
 
+Q: Don't other tools do similar things?
+
+**A:**
+
+!!! note
+
+    The following is the personal opinion from HOT staff members, and provides some
+    context for the reasoning behind creating the FMTM.
+
+- _Fulcrum_: proprietary / paid. Appears to be more focused on data collection in
+  engineering and environmental contexts, mostly for for-profit companies.
+  We could possibly learn from them, but they are closed-source.
+
+- _ArcGIS Field Maps_: proprietary / paid, similar applications to Fulcrum, but not
+  necessarily designed for text/question based surveys.
+
+- _ArcGIS Survey123_: proprietary / paid, more appropriate for our use case of field
+  survey data collection. However, not an option due to it's closed nature.
+
+- _KoboCollect_: fork of ODK, same mobile app essentially, but different back end.
+  Has a slightly complicated relationship with ODK, formerly taking from the
+  community and not giving back. However, they now contribute financially to ODK,
+  and definitely have some great ideas in this field. In our opinion, ODK is more
+  innovative in pushing field data collection forward though. Kobo do provide a
+  free public server backed by the UN, as a general public good, and is widely
+  adopted as a result.
+
+- _Ona_: proprietary software, with a slightly shady history of building open-source
+  tools using NGO money, then changing the license to a closed model. Were legally
+  forced to open-source the original work done, but everything since has been closed.
+  Have since done some great work around data management and analytics, however,
+  their main objective is not the same as FMTM: coordinating field mapping.
+
+- _MapCampaigner_: a now dead project. In our opinion, this tool certainly helped
+  the Monitoring & Evaluation team for field data collection projects, but did not
+  add anything innovative in terms of user experience for the the field mapper.
+
+- _POSM_ (+ OpenMapKit): a now dead project. However, this was an excellent technical
+  advancement and concept for the open mapping sector. It was arguably the first
+  good solution for field mobile data collection (using ODK and other tools
+  underneath). OpenMapKit was the data collection system, while POSM was the offline
+  server supporting it in the field. Unfortunately, the architecture around this
+  was poorly designed, making it difficult to maintain into the future, meaning
+  the project failed between 2014-2017.
+
+!!! note
+
+    The gap left by this only started to be filled with the advent of the
+    'Select From Map' functionality in ODK in 2018 (partly originally written by
+    Ping @ ODK, with support from HOT and Ramani Huria @ OMDTZ). It is still useful
+    to learn from the legacy of this tool around offline deployment on a small
+    field-based device (e.g. RaspberryPI), and is currently in our roadmap to explore
+    this approach further.
+
+- _CommCare_: technically open-source, developed by Dimagi, but built in such a way
+  to make it quite difficult to self-host. Very good at collection of "longitudinal
+  data" (data over time), which ODK has only recently began to address with Entities.
+  We should definitely look for opportunities to learn from / collaborate into the
+  future.
+
+## For Users
+
 **Q:** Do I need to create an account to use the FMTM Web App?
 
 **A:** Mappers have no requirement to sign up, easing the process of mapping
@@ -20,15 +97,6 @@ messages/emails.
 
 ---
 
-**Q:** How do I browse and select mapping projects on the FMTM Web App?
-
-**A:** You can browse and select mapping projects on the FMTM Web App by
-clicking on the "Projects" tab and selecting a project of
-interest. You can view project details, tasks, and mapping data on the
-project page.
-
----
-
 **Q:** How do I contribute to a mapping project on the FMTM Web App?
 
 **A:** To contribute to a mapping project on the FMTM Web App, you can
@@ -81,14 +149,6 @@ or projects.
 
 ## For Contributors
 
-**Q:** What is the Field Mapping Tasking Manager (FMTM)?
-
-**A:** The Field Mapping Tasking Manager (FMTM) is an online platform that
-allows contributors to participate in mapping projects related to
-humanitarian and development work.
-
----
-
 **Q:** How can I become a contributor to the FMTM?
 
 **A:** To become a contributor to the FMTM, you can create an account on
@@ -134,7 +194,7 @@ into your language.
 
 **A:** FMTM is built using several technologies, including FastAPI,
 Postgres, React, and web components. The codebase is written in
-Python, HTML, CSS, and TypeScript.
+Python & TypeScript mostly.
 
 ---