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Updated initial sample data when user first opens the app
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public/blueprintExample.json

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{
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"blueprint": [
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{
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"id": 1,
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"id": 1730117675052.8289,
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"position": 1,
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"stage": "Getting started",
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"stage": "Awareness",
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"customerEmotions": "Happy",
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"customerActions": "Create a new (+) blueprint from the menu or start by editing this one.",
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"frontstageInteractions": "Add stages as required using the '+ Add stage' button.",
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"backstageInteractions": "Modify the contents of each stage using the 'Edit' button, '<' or '>' button to change the order.",
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"supportProcesses": "Data persisted using local storage, or save your data and come back later.",
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"physicalEvidence": "Built using Next.js, React, Tailwind, ChatGPT 4 and hosted on GitHub pages."
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"customerActions": "Searches for food delivery options online, sees ad.",
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"frontstageInteractions": "Social media ads, Google search results, app promotions.",
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"backstageInteractions": "Marketing team schedules and runs targeted ad campaigns.",
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"supportProcesses": "Ad platforms (Google Ads, social media), CRM for targeted marketing.",
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"physicalEvidence": "Ads on social media, app notifications"
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},
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{
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"id": 1730117675052.6812,
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"position": 2,
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"stage": "Consideration",
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"customerEmotions": "neutral",
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"customerActions": "Visits the website/app, browses restaurant options.",
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"frontstageInteractions": "Homepage UI, search filters, restaurant listings.",
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"backstageInteractions": "Content management system updates, restaurant data maintenance.",
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"supportProcesses": "Restaurant data providers, CMS for listing updates.",
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"physicalEvidence": "App interface, website layout"
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},
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{
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"id": 1730117675052.6309,
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"position": 3,
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"stage": "Ordering",
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"customerEmotions": "frustrated",
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"customerActions": "Selects items, adds to cart, initiates checkout.",
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"frontstageInteractions": "Visible cart, checkout UI, order confirmation screen.",
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"backstageInteractions": "Processes order in backend, calculates delivery time, checks restaurant availability.",
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"supportProcesses": "Payment gateway, inventory, restaurant API connections.",
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"physicalEvidence": "Order confirmation email or app notification"
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},
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{
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"id": 1730117675052.8262,
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"position": 4,
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"stage": "Payment",
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"customerEmotions": "confused",
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"customerActions": "Enters payment details, confirms payment.",
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"frontstageInteractions": "Secure payment gateway interface, payment confirmation page.",
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"backstageInteractions": "Processes payment, verifies transaction status, sends payment confirmation.",
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"supportProcesses": "Secure payment processing system (Stripe, PayPal).",
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"physicalEvidence": "Receipt email, confirmation screen"
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},
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{
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"id": 1730117675052.5645,
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"position": 5,
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"stage": "Preparation",
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"customerEmotions": "angry",
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"customerActions": "Receives estimated time of delivery, waits for order.",
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"frontstageInteractions": "App provides real-time updates on order prep status.",
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"backstageInteractions": "Kitchen staff prepares order; backend system updates order status in real-time.",
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"supportProcesses": "Order management system, kitchen display systems.",
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"physicalEvidence": "In-app status updates, SMS notification"
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},
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{
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"id": 1730117675052.0464,
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"position": 6,
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"stage": "Delivery",
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"customerEmotions": "sad",
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"customerActions": "Tracks delivery, interacts with delivery person at handoff.",
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"frontstageInteractions": "Map showing delivery progress, notification of arrival.",
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"backstageInteractions": "Dispatcher assigns delivery person, app guides delivery route.",
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"supportProcesses": "GPS tracking system, dispatcher software, driver app.",
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"physicalEvidence": "In-app map, \"Order Arriving\" notification"
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},
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{
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"id": 1730117675052.0483,
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"position": 7,
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"stage": "Post-Delivery",
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"customerEmotions": "disappointed",
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"customerActions": "Rates order and provides feedback, if desired.",
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"frontstageInteractions": "Review prompt, feedback form, and customer service option in app.",
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"backstageInteractions": "Collects and analyzes feedback, flags complaints for support team follow-up.",
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"supportProcesses": "Customer feedback database, support ticketing system.",
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"physicalEvidence": "Thank-you message, feedback form in app"
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}
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]
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}

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