Ruby Tickets API Sample

This is a sample Sinatra application that demonstrates how to use the Intercom Tickets API to generate GitHub issues whenever a ticket is created in Intercom.

Prerequisites

• Ruby and RubyGems installed.
• You'll need an Intercom developer workspace and an Intercom app. If you don't, follow this guide.
• You'll need access to the Tickets feature. If you don’t, follow this guide.
• You'll need a token with access to a GitHub repo where you'd like to create your new issues.

Installing

• Clone this repo
• Run bundle install to install dependencies
• Update the server.rb file with your Intercom and GitHub credentials
• Replace REPO_NAME_WITH_OWNER in server.rb with details of the GitHub repo you'd like to create issues in
• Run ruby server.rb to start the server