Ruby Tickets API Sample

This is a sample Sinatra application that demonstrates how to use the Intercom Tickets API to generate GitHub issues whenever a ticket is created in Intercom.

Prerequisites

Ruby and RubyGems installed.
You'll need an Intercom developer workspace and an Intercom app. If you don't, follow this guide.
You'll need access to the Tickets feature. If you don’t, follow this guide.
You'll need a token with access to a GitHub repo where you'd like to create your new issues.

Installing

Clone this repo
Run bundle install to install dependencies
Update the server.rb file with your Intercom and GitHub credentials
Replace REPO_NAME_WITH_OWNER in server.rb with details of the GitHub repo you'd like to create issues in
Run ruby server.rb to start the server