Welcome to my GitHub profile! I'm a Senior Product Manager with over 10 years of experience in the tech industry, Result-driven Product Manager with over 5.6 years of experience in SaaS, enterprise software, and B2B solutions. Expertise in product lifecycle management, creating customer-centric solutions, and collaborating with cross-functional teams to deliver high-quality products. Adept at user story creation, roadmap planning, and leveraging data for actionable insights. Proven track record of driving feature adoption, optimizing KPIs, and delivering products that enhance customer satisfaction.
- 📍 Based in Bengaluru, India
- 🌱 Currently focused on enhancing retail investment platforms and banking payment solutions
- 🎓 B.Tech from UPTU (2009-13)
- 💼 Senior Product Manager at Thales
- 💡 Passionate about AI-driven solutions and optimizing customer experiences
- Static Kuber: Provides real-time Kubernetes manifest validation.
- GapJap: Detects stalled communication and prompts you to act.
- SafeWall: A security tool that ensures the protection of your web applications.
- Auto-HPA: Scaling of your workloads based on metrics.
Product Management:
- Product vision & strategy
- User research & persona creation
- User stories & roadmap creation
- Designing wireframes & funnel optimization
- A/B testing & data analysis
- Competitive analysis & user research
- Product roadmap & customer journey mapping
- Agile (Scrum, Kanban, SAFe)
- Sprint planning & backlog refinement
- Go-to-market strategy & feature prioritization
- Compliance with regulations
- Coordination with engineering, design, marketing, and QA teams
- Relationship building & stakeholder management
- Presentation to CXOs
Tools:
- Mixpanel, Google Analytics, Mode, Amplitude, Tableau, PowerBI
- Figma, Balsamiq, Miro, Whimsical
- Confluence, Jira
- Java, Python, React JS, JavaScript, SQL, SQL Server, T-SQL
- Appium, Selenium, Robot Framework, TestNG, Pytest, WebDriver IO, Android Studio
- AWS (Lambda, IAM, EC2), GCP (IAM, Compute, FCM, GKE)
- Docker, Kubernetes, CI/CD, Hashicorp Vault, Rest API
- Datadog, New Relic
Senior Product Manager, Retail Investment | Thales (Aug 2022 – Present)
- Led a retail investment platform enabling banks to connect 5M+ customers with advisors.
- Defined and executed product roadmaps for a Cloud-based SaaS, delivering a 40% increase in platform engagement.
- Launched key features and introduced an AI-powered recommendation engine, increasing customer satisfaction (NPS: +12 points).
- Revamped the onboarding process, improving account activation rates by 35%.
Product Manager, Banking Payment | Thales (Jul 2020 – Present)
- Led the global rollout of a subscription-based banking payment solution, generating $10M ARR across 15+ countries.
- Streamlined the onboarding process, reducing onboarding time by 30% and boosting client satisfaction (NPS: +15 points).
- Pioneered a recurring payment API feature, driving 12% YOY growth in API usage.
Associate Product Manager | 1Mg (Tata Enterprise) (Apr 2019 – Jul 2020)
- Achieved a 40% annual revenue growth through AI-driven teleconsultation services.
- Conducted A/B testing that resulted in a 35% improvement in query resolution and a 40% boost in customer satisfaction.
SRE/DevOps | TELUS International (Sep 2018 – Apr 2019)
- Implemented CI/CD pipelines and microservices in cloud environments, increasing productivity by 25%.
Automation Test Engineer (QA) | Amdocs (May 2016 – Sep 2018)
- Designed and executed tests using Selenium and Python, leading to a 40% improvement in testing efficiency.
Analyst | IBM (Sep 2014 – May 2016)
- Email: karti479@gmail.com
- LinkedIn: Kartik-product-linkedin
- Medium: Medium Portfolio
- Portfolio: Portfolio
Thank you for visiting my profile! Feel free to reach out if you'd like to collaborate or have any questions.
